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Director of Business Analysis

Location:

West Greenwich, RI, US, 02817

Requisition ID: 17639

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .

About the Role

We’re looking for a collaborative and forward-thinking Director of Business Systems Analysis to lead a global team of approximately 40 professionals. This team plays a vital role in delivering complex system and service projects across multiple regions.

In this role, you’ll guide the evolution of our business analysis function—modernizing how we work, improving delivery outcomes, and helping us scale with agility. You’ll work closely with cross-functional partners to align our solutions with business goals and ensure we’re delivering measurable value.

What You’ll Do

As a key leader at Brightstar, you will:

+ Lead and grow a high-performing team of Business Systems Analysis Managers, Project Requirements Leads, and Analysts. We support our people through thoughtful hiring, onboarding, coaching, and career development.

+ Foster a culture of continuous improvement. We encourage our teams to challenge assumptions, explore new ideas, and find better ways to deliver value.

+ Collaborate across functions—including Product, Technology, and Operations—to ensure our solutions are aligned with enterprise priorities and customer needs.

+ Drive modernization of our practices. We’re investing in tools, automation, and new methodologies to make our work more efficient, scalable, and impactful.

+ Champion clarity and alignment. You’ll oversee the full requirements lifecycle—from estimation to change control—ensuring that teams have the information they need to deliver with confidence.

+ Support our shift to a product-centric model. We’re evolving how we organize and deliver work, and your leadership will help shape this transformation.

+ Measure what matters. We track key performance indicators to understand our impact, improve continuously, and share progress with executive leadership.

What You Bring

Education & Experience:

+ Bachelor’s degree in Business, MIS, or a related field—or equivalent experience.

+ Significant experience in business systems analysis, product delivery, or related roles, ideally in lottery, gaming, or technology.

+ Proven success leading large, distributed teams and managing complex, multi-region initiatives.

Skills & Strengths:

+ Strong analytical and strategic thinking skills.

+ Ability to manage multiple priorities in a fast-paced environment.

+ Skilled in building relationships, influencing stakeholders, and driving alignment.

+ Experience with tools like Jira, SharePoint, and Microsoft Teams.

+ A mindset focused on learning, adaptability, and continuous improvement.

Keys to Success

• Building collaborative relationships

• Decision making

• Drive results

• Foster innovation

• Personal energy

• Self-leadership

\#LI-MS1

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $96,632 - $250,500. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.