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Senior Business System Analyst

Location:

West Greenwich, RI, US, 02817

Requisition ID: 17645

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .

Overview

As a Product Owner in the Retailer Sales Channel Lottery Product Management team, you will be contributing to the product vision, strategy, and roadmap for products in the Retailer Sales Channel area. Your contribution is a crucial component in how we will own the customer engagements, craft new features and help customers make the most of existing releases.

Reporting to the Product Managers for the Retailer Sales Channel, you will be involved in working with our clients and engineering teams to craft and drive the products we build. You will lead all aspects of the development of these products from start to finish, working to establish business requirements, identify new functionality and improvements, handle the grooming of the feature backlog, establish release scope, as well as help develop and prioritize themes, epics and stories to ensure work focuses on those with maximum value that are aligned with product strategy.

Through collaborative relationships across the enterprise and engaging with our customers (internal and external) you will help Brightstar and Lotteries use the products in our portfolio to achieve their business goals and deliver the desired business outcomes. Working directly in customer implementation projects allows you to bring back to the R&D backlog potential new features and functions identified for our products.

We believe small, multi-disciplinary teams are most effective in delivering sophisticated change. As such, we are looking for someone with a collaborative mentality who is happy to be flexible and take on different responsibilities over the lifetime of our products.

What you will be doing:

With focus on both Product Development (products to the shelf) and Product Adoption (without Lottery customers), the Product Owner is the key role in bringing an outside-in perspective to our product roadmaps and vision. As a product owner you will:

+ Understand and help give to the product manager’s vision for the team’s products

+ Lead customer engagements to understand and anticipate their needs and translate them into product requirements, arrange and conduct product demonstrations and workshops

+ Supervise all stages of product creation (including design and development) by liaising closely with product engineering leaders who will lead the day-to-day engineering efforts

+ Build customer-specific artifacts (e.g., Business Process Flows, Functional Specifications, Use Cases, Customer Requirements Documents, Configuration Questionnaires)

+ Cooperate with other team members, such as Marketing, Legal and Security

+ Provide guidance, and ongoing support for customers to drive product usage

What you bring with you:

+ Bachelor’s degree in an IT field or equivalent work experience, with at least 5 years of experience in a business systems analysis role or as a product owner, handling a sophisticated product or feature within an enterprise

+ A solid understanding of product management and software development methods(SDLC), applied concepts and tools in modern product management and product design

+ The ability to solve complex challenges and convert them into structured solutions, which are actionable for both internal and external partners

+ Strong interpersonal, communication and collaboration skills

+ Ability to influence without authority, working with team members who do not report into this role to get things done

+ Strong project management, organizational and leadership skills, including ability to lead and prioritize multiple challenging initiatives with daring multi-project schedule

+ Ability to travel internationally (up to 30% of time)

+ Ability to work across multiple time zones internationally

+ A sound understanding of Open Retail and our Retailer Solutions and how they are used to sell, handle, and market Lottery products is a plus.

Keys to Success

• Building collaborative relationships

• Decision making

• Drive results

• Foster innovation

• Personal energy

• Self-leadership

\#LI-RQ

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $59,795 - $122,400. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.