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Req #: 247979

Department: Radiology

Appointing Department Web Address: https://rad.uw.edu/

Posting Date: 07/17/2025

Closing Info:

Closes On 07/25/2025

Salary: $4,517 - $6,776 per month

Limited Recruitment: **Open to UW Employees only**

Shift: First Shift

Notes:

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701\_a11y.pdf )

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The Program Manager contributes to the growth and success of the Department of Radiology by executing the mission and vision.

The Department of Radiology has an outstanding opportunity for a full-time Program Administrator. This position will work closely with the Section Chief of Neuroradiology and their section, the Vice Chair of Global Affairs, and the Vice Chair of Clinical Research.** **POSITION PURPOSE

The Program Manager plays a pivotal role in ensuring the smooth and efficient operation of the Neuroradiology section and is the main point of contact for the Neuroradiology Section, the Vice Chair of Global Affairs, and the Vice Chair of Clinical Research, and manages day-to-day operations and special projects.

Neuroradiology encompasses all diagnostic and therapeutic aspects of imaging studies performed on the central and peripheral nervous system, as well as extra-cranial head and neck. University of Washington is one of the major academic institutions in the Pacific Northwest. Harborview Medical Center is the only Level-1 adult and pediatric trauma center serving the Washington, Wyoming, Alaska, Montana, and Idaho (WWAMI) region. As a center for excellence in providing radiology services, the neuroradiology section plays highly active roles in continuing medical education, resident and fellowship training, research and clinical practice.

This position is responsible for management of the section’s operations including program development, compliance reporting & analysis, communication & liaison, program operations management, clinical scheduling management, etc.

The individual must be approachable, trustworthy, eager to help, and able to establish effective interpersonal relationships with faculty, staff, and visitors. This role requires attention to detail, the ability to meet tight deadlines, efficient organizational skills, and the ability to switch gears at a moment’s notice. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside of the institution is essential.

The necessary attributes to successfully meet all of these demands includes sophisticated project management experience, ability to handle a high volume of requests for meetings and travel, independent decision making, sensitivity to the needs of the faculty’s constituents, organization and follow through so that every commitment gets handled appropriately, a professional and personable demeanor, and the ability to triage appointments understanding the political nuances – all while meeting project deadlines and maintaining composure. The ideal candidate needs to work successfully in a team environment, build effective working relationships inside and outside of the department, while keeping abreast of general academic and business objectives, policies, standards, services, and procedures to maintain a comprehensive awareness of the faculty’s priorities.

This position provides high level, confidential administrative leadership and program management for the Neuroradiology Section, the Vice Chair of Global Affairs, and the Vice Chair of Clinical Research.

DUTIES AND RESPONSIBILITIES

Subspecialty Business Management (45%)

Program Development & Evaluation

+ Track clinical volumes and evaluate growth areas to determine future staffing needs in dyad partnership with the section chief.

+ Create and develop program onboarding process to include pre-onboarding preparation, training coordination and compliance tracking, equipment assistance and section onboarding.

+ Arrange non-recruitment faculty visits for Grand Rounds, research, and consulting

+ Develop and implement section policies and procedures, in accordance with the Department guidelines, such as conference attendance policy, vendor product evaluation policy, section leave monitoring, etc.

+ Plan and execute program initiativesCompliance, Reporting and Analysis

+ Monitor faculty dashboard metrics, evaluate key performance indicators, and report outliers to section chief and other stakeholders.

+ Review and update clinical FTEs upon notification from Associate Director of Operations

+ Develop & monitor internal faculty licensing & credentialing tracking to help forecast new or renewal actions, as necessary in collaboration with Human Resources

+ Create and maintain centralized repository for documentation, such as SOPs, program policies, etc.Communication and Liaison

+ Primary point of contact for the Neuroradiology Section

+ Collaborate with Communications Specialist for announcements, website updates, and news articles

+ Management and ensure accuracy of information in relevant MS Teams site and other department websites

+ Foster relationships with the clinical teams, including Radiology IT

+ Collaborate with the Education Team, including the fellowship and residency programs

+ Cross-cover other Program Managers as needed

+ Primary support for the Neuroradiology Section Chief, the Vice Chair of Global Affairs, and the Vice Chair of Clinical ResearchProgram Operations Management

+ Manage the day-to-day operations in a dyad partnership with the section chief

+ Financial & resource allocation management of the section budget(s), including budget planning & development, presenting to section Chief & department leadership, resource allocation, forecasting, and stakeholder communication & management.

+ Assist with section faculty recruitment process to include monitoring Interfolio for new candidates, arranging faculty visits and interviews, coordinating with search committee and Radiology Human Resources.

+ Plan and facilitate meetings and special events for the sectionSpecial Project Management (30%)

+ Project Manager for the Neuroradiology section

+ Identify areas of improvement and propose and collaborate on innovative operational improvements to increase efficiency and effectiveness with Section Chiefs

+ Develop project timelines and communication to all stakeholders

+ Execute risk management analysis for projects; propose plans to mediate risks, develop solutions and present proposals to leadership

+ Develop and administer standard policies and procedures for tracking, routing, and executing tasks

+ Proactively track completion timelines for multiple small and large initiatives, design electronic tools and processes for project management duties.Clinical Schedule Management (15%)

+ Develop and maintain detailed clinical schedules using QGenda for clinical faculty

+ Manage the attending and on-call schedules for the clinical faculty

+ Collaborate with the Education Team on trainee schedules

+ Ensure call schedules are updated in a timely manner with the UWMC and HMC on-call systems

+ Data management and quality assurance

+ Ensure clinical FTEs are accurate in QGenda

+ Ensure faculty meet their minimum clinical day expectations

+ Section leave management

+ Track vacation and CME time

+ Review faculty leave requests and swaps with section chief and approve

+ Enforce the department’s leave and scheduling guidelinesOther Duties as Assigned (10%)

+ Performs other duties or projects as required or assigned.

+ Participate in fostering a collaborative environment with diversity as a core value. We are passionate about building and sustaining an inclusive and equitable working environment for all students, staff, and faculty. **MINIMUM REQUIREMENTS**

+ Bachelor’s degree in Business Administration, healthcare administration or related field

+ 1+ years of experience in administration or office management in an academic and/or health setting or related experience*An equivalent combination of education and/or experience may substitute **ADDITIONAL REQUIREMENTS**

+ Must have an interest in working in a healthcare setting

+ Must be comfortable working independently and in a collaborative team environment consisting of diverse populations of staff, faculty, trainees, and other administrative personnel

+ Professional appearance, communication style, and presentation

+ Excellent communication skills and ability to work with diverse communities **Desired Education/Experience/Skills:**

+ Experience with radiology support or administration

+ Experience with QGenda scheduling platform

+ Knowledge of and experience with University of Washington systems and policies **Mission and Values:** Mission: To meet the clinical needs of patients and families we serve, to train the practitioners and leaders of tomorrow, and to advance imaging sciences to improve the human condition. **Values:**

+ Quality

+ Innovation & Impact

+ Leadership

+ Partnership

+ Fairness **Additional Information:** Internal/External Contacts:UW Customers Department of Radiology Faculty, Staff, and Trainees UWMC Staff, Faculty and Trainees Other related Faculty, Staff, and Students Vendors

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.