"Alerted.org

Senior Customer Regulatory Specialist (Salt Lake City, UT or Portland, OR) #113886

**Date:** Jul 18, 2025

**Location:** Portland /Salt Lake City, OR, US, 97232

**Company:** PacifiCorp

POWER YOUR GREATNESS

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.

General Purpose

Act as top technical expert for the customer regulatory department on line extension regulations, policies and practices. Provide advice, counsel and training to management and client organizations on the appropriate application of company rules, rates and administrative tariffs and line extension contracts. Conduct special studies and analyses, develops alternatives, presents recommendations to management and influences management decisions. Prepare and defend regulatory filings. Interface with state regulatory commissions and stakeholders in defense of regulatory filings, complaints, escalated issues, and the appropriate application of company and commission administrative rules.

Responsibilities

+ Act as the lead analyst and/or project leader in the preparation of strategic analysis and planning to keep rules and regulations current with operational needs, policies, and practices. Identifies, recommends and drafts changes to associated rules and regulations. Prepares testimony, exhibits, and supporting documentation.

+ Represent the Company in support of regulatory initiatives to regulators and/or their staffs, key community and customer groups, and to other company departments for the six state service territory.

+ Provide updates to rate schedules to the rate department to keep current with operational needs and practices.

+ Provide line extension application explanations to the rate department in support of cost allocation issues relating to application of line extensions.

+ Prepare and presents training, communication, and system changes to support changes to rules or regulations.

+ Independently perform analysis and prepares management presentations addressing capital investment impacts of line extension and network upgrade policies and tariffs on customers, developers and company. Also perform analysis and prepare supporting documentation for other changes to prices associated with rules and regulations. Present the company’s position on various issues impacting company operations.

+ Testify on behalf of the Company at General Rate Case hearings in six states. Develop direct testimony, exhibits, respond to data requests, and explain complex issues to regulators in writing and in person.

+ Research and analyze relevant data, evaluate complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes for overall policies as well as complex customer issues.

+ Act as top technical expert to both external and internal customers. Participate in policy changes making recommendations on behalf of the Customer and the Company.

+ Collaborate with senior management, and with Government Affairs colleagues to establish company policy positions and communication strategies.

+ Interpret rules and regulations for their application to internal and external parties. Provide support to key community and customer groups, and other company departments on issues related to tariff application, policy and service issues.

+ Prepare form line extension and associated contracts for loads up to 1000 kVA, and reviews with legal, keeping current with line extension tariffs, corporate policy and legal directed changes. Maintain and update said contracts and supporting material online for use by field operations.

+ Provide tariff support for contracts administrator for contracts for greater than 1000 kVA.

Requirements

+ Bachelor’s Degree in Accounting, Finance, Business, Economics, Engineering, or a related field; or the equivalent combination of education and experience.

+ A minimum of seven years of experience in line extension regulation, calculations and applications, revenue requirement preparation, simulation modeling, cost of service analysis, pricing analysis, financial analysis, or budgeting.

+ Project management and leadership skills including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments.

+ Program design skills including development of interventions, processes, or new or modified programs to meet customer needs.

+ Expert knowledge of research, analysis, and consulting techniques, Company policies, procedures, practices, and applicable federal, state, and local governmental laws and regulations.

+ Communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions.

+ Ability to work with all organizational levels to influence actions and negotiate outcomes.

+ Ability to listen and communicate effectively through oral and written means.

+ Proficient with the use of personal computers to gather, analyze, and summarize data.

+ Ability to travel.

Preferences

+ Advanced Degree.

+ Familiarity with electric industry and issues affecting it.

+ Familiarity with operations and engineering principles and issues and how they relate to application of the rules and regulations.

Additional Information

Req Id: 113886

Company Code: PACIFICORP

Primary Location: Portland /Salt Lake City

Department: Regulation

Schedule: FT

Personnel Subarea: Exempt

Hiring Range: $103,800 -$134,200

This position is eligible for an annual discretionary performance incentive bonus of up to 15.00% of salary.

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en\_US

Employees must be able to perform the essential functions of the position with or without an accommodation.

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.