"Alerted.org

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Provides a high level of technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system. Performs project management, requirements definitions, systems design, analysis, code development, problem resolution and vendor coordination.

Responsibilities:

Oncology Scheduling Workflow Support & Optimization

+ Support, maintain, and enhance oncology scheduling workflows within the Epic electronic health record (EHR) system.

+ Optimize infusion scheduling and oncology clinic scheduling workflows to improve operational efficiency and patient experience.

+ Collaborate with oncology clinic and infusion center staff to ensure scheduling workflows align with clinical protocols and operational needs.

+ Participate in or lead projects related to oncology scheduling improvements, including upgrades, new feature rollouts, and integration with other Epic modules or third-party systems.

Patient-Guided Scheduling

+ Support the design and maintenance of patient-guided scheduling tools for oncology services, including MyChart self-scheduling workflows.

+ Evaluate and optimize self-scheduling pathways to reduce friction and support timely access to care for oncology patients.

+ Partner with patient access teams and oncology operational leaders to streamline the self-scheduling experience, ensuring it integrates seamlessly with oncology care delivery.

Preferred:

+ Experience with Epic Beacon, Epic Cadence, and infusion scheduling.

+ Strong understanding of oncology care workflows, including multidisciplinary coordination and treatment scheduling.

+ Experience supporting or building patient self-scheduling solutions.

+ Familiarity with Epic tools like MyChart, Infusion Template Generator, and Appointment Request Workqueues

Other Information

Education Requirements:

• Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).

Licensure/Certification Requirements:

• No licensure or certification required.

Professional Experience Requirements:

• If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience.

• If an Associate's degree: Six (6) years of IT systems and/or related operational experience.

• If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience.

Knowledge/Skills/and Abilities Requirements:

• Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Ambulatory Services

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $41.04 - $59.00 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.