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Overview

Supports the Payment Network Office within Credit Card Products to manage Tier 1 credit card vendors. This role partners with payment networks including Visa, Mastercard, and American Express to ensure ongoing compliance with evolving network rules and mandates. Maintains detailed documentation of rule interpretations, implementation timelines, and compliance status. Collaborates cross-functionally with internal technology, operations, and compliance teams to assess the impact of network-driven technical changes and ensure timely implementation.

Responsibilities

+ Evaluate business data and conduct analyses and reporting to identify challenges and opportunities; provide solutions to complex business problems using quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis

+ Partner across teams to develop advanced statistical models and forecasting techniques to predict future business performance and inform strategic decision-making

+ Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders and adapting to competing demands, organizational changes and new responsibilities

+ Assess requirements for internal business processes, ensuring integration across teams and business units and compatibility with organizational strategic goals

+ Utilize comprehensive knowledge of company's internal operations to develop forward-looking focus for business

Qualifications

+ 5-7 years of experience in business and operational strategy, planning and analysis

+ Complete knowledge and understanding of business area/specialization

+ Advanced knowledge of data querying, reporting, forecasting, analysis and operations research

+ Research, analytical, and problem solving skills

+ Advanced problem resolution skills including determining root cause, scope and scale of issues

+ Effective word processing and spreadsheet software skills

+ Advanced project management skill to lead projects and/or initiatives of medium to large scope to include working effectively with diverse internal and external contacts

+ Bachelor's Degree in Business Administration, Finance or related field

Desired Qualifications

+ Master's Degree in Business Administration, Finance or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2025 America's Best Large Employers

• Forbes® 2024 America's Best Employers for New Grads

• Forbes® 2024 America's Best Employers for Tech Workers

• Fortune Best Workplaces for Millennials™ 2024

• Fortune Best Workplaces for Women ™ 2024

• Fortune 100 Best Companies to Work For® 2025

• Military Times 2024 Best for Vets Employers

• Newsweek Most Loved Workplaces

• 2024 PEOPLE® Companies That Care

• Ripplematch Recruiting Choice Award

• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 25996