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Tag and Title Clerk
- Robert Half Office Team (Cordova, TN)
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Description
We are looking for a detail-oriented Tag and Title Clerk for a luxury automotive dealership in the Memphis, Tennessee area. This long-term contract position involves handling essential tasks related to vehicle sales, including processing titles, registrations, and licensing documents. The ideal candidate will thrive in a fast-paced environment, ensuring compliance with state regulations while delivering excellent customer service.
Responsibilities:
• Prepare and submit vehicle title and registration documents to the Department of Motor Vehicles with accuracy and timeliness.
• Verify customer and vehicle information to ensure all sales paperwork complies with state regulations.
• Process title applications for both new and pre-owned vehicles, maintaining organized records of all transactions.
• Issue license plates and oversee the delivery of permanent plates to customers.
• Collaborate with the sales and finance teams to resolve any discrepancies or issues related to vehicle registration.
• Stay informed on updates to state rules, fees, and procedures to ensure compliance.
• Maintain confidentiality when handling sensitive customer and dealership data.
• Provide exceptional customer service by answering inquiries and addressing concerns regarding title and registration processes.
• Utilize tools like Adobe Acrobat and CRM systems to streamline documentation and communication.
• Handle inbound calls professionally, assisting customers with their registration-related queries.
Requirements
*MUST have previous Tag/Title experience in a dealership setting
• Proficiency in Adobe Acrobat and CRM systems for efficient document management.
• Prior experience in customer service, preferably within the automotive industry.
• Strong organizational skills and attention to detail to manage multiple tasks effectively.
• Ability to handle inbound calls and provide clear and effective communication with customers.
• Knowledge of state regulations regarding vehicle titles and registrations is a plus.
• Excellent problem-solving skills to address and resolve discrepancies in documentation.
• Familiarity with issuing license plates and processing vehicle registrations.
• Ability to maintain confidentiality and adhere to privacy policies when managing sensitive information.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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