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Description About the Role

We are seeking a highly organized and proactive Service Administrator to join a fast-paced service center team in Anaheim. This individual will play a key role in supporting technicians, managing service work orders, coordinating with vendors, and ensuring administrative processes run efficiently. If you thrive in a technical service environment and enjoy being the go-to person for keeping operations on track, this could be the role for you.

Key Responsibilities

Process and maintain service work orders, warranties, credits, and part deliveries.

Perform data entry into SAP, Excel, and other internal systems.

Assist technicians with accurate time entry in MAM2.

Schedule and conduct weekly WIP (Work in Progress) meetings with the Service Manager.

Provide admin support to the technical support team by managing work orders and tracking job completion.

Code and submit vendor invoices to AP; follow up on payments and approvals via Esker.

Ship parts to other service centers and expedite backordered items via MyQuest tickets.

Maintain equipment records, documentation, and internal filing systems.

Collect payments from cash sale customers and coordinate with finance.

Monitor and close warranty orders in a timely manner using WOL.

Support capital equipment and customer option requests.

Participate in training as required and maintain internal training records for stores/dealers.

Foster collaboration with Customer Service, Technical Service, and Field Service teams.

Qualifications

2–3 years of experience in service administration, service coordination, or a similar admin support role.

High school diploma or equivalent required.

Preferred Skills

Proficiency in SAP (strong plus)

Strong Microsoft Office skills (Excel, Outlook, etc.)

Prior experience supporting technicians, service departments, or equipment repair workflows

Understanding of service order processes, invoicing, and warranty documentation

Key Traits for Success

Proactive, organized, and detail-oriented

Strong communication skills (written and verbal)

Collaborative and team-oriented mindset

Self-motivated with a results-driven attitude

Able to multitask and prioritize effectively in a fast-paced environment Requirements Administrative Assistance, Home Health, Answering Inbound Calls, Calendar Management, Scheduling, SAP, Purchase Orders TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .