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PAY RATE: $20.06 - $30.09

BASED ON RELEVANT EXPERIENCE + $2.00 SHIFT DIFFERENTIAL IF APPLICABLE

COMPETITIVE BENEFITS

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+ 403b + matching

+ Up to 4 weeks paid time off in first year

+ Onsite childcare - Quincy location

+ 24/7 Wellness Center access - Quincy & Pittsfield locations

+ Educational assistance opportunities

JOB SUMMARY

+ The Patient Services Supervisor is directly responsible for the Patient Meal Service. This position requires the supervisor to walk, stand, kneel, crouch, stoop, bend, lift, and carry items for the majority of the scheduled shift.

The supervisor is responsible for a variety of tasks within the department including:

• Responsible for the daily operation of the Room Service Program including the food prep line, hostess staff, dish room, and call center staff.

• Supervises and closes down the Department and insures overnight staff arrives.

• Delegates tasks and manages schedules in the event limited staffing in all areas of the department. • Schedules staff while remaining flexible enough to work with around a variety of scheduling conflicts.

• Evaluates staff on a regular basis and provide feedback for growth and development.

• Monitors practices within the department and implement changes that impact the perception and quality of the meals served.

• Interviews, hires, and trains new staff members.

• Frequently makes contact with patients within their rooms under a variety of treatments.

• Coaches and leads staff on following the policies and procedures of the department.

• Reconciles money from daily sales.

• Navigates phone calls throughout the shift, and takes appropriate action.

The Supervisor must also have the following skills:

• Must be able to work with a variety of software and technology devices.

• Must have the ability to handle sensitive situations with staff and navigate appropriate action independently.

• Must be able to perform multiple tasks with frequent interruptions.

• Must be able to supervise a diverse staff with varying levels of independence.

•Must be friendly and adaptable to a changing environment on a daily basis.

This position requires full understanding and active participation in fulfilling the Mission of Blessing Hospital. It is expected that the employee demonstrate behavior consistent with the Core Values while supporting the strategic plan, goals and direction of the Performance Improvement Process (PIP) at Blessing Hospital.

JOB QUALIFICATIONS

+ Education/Training/Experience:

+ REQUIRED:

+ High School Diploma or equivalent

+ Requires full range of supervisory and clerical skills (typing, filing, organizing, and bookkeeping)

+ Computer related activities

+ Knowledgeable about quantity food production, catering, safety and sanitation, therapeutic diets, and customer service.

+ PREFERRED:

+ License/Certifications/Special Requirements:

+ IDPH Food Service Sanitation Certification, Dietary Manager Certification

+ Pay Status:

+ Non-Exempt Hourly

EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.