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Super Soccer Stars is looking to hire a full-time Staffing Coordinator to join our team in NYC!

We are looking for a Staffing Coordinator who is passionate about youth development, athletics, and building strong community relationships. This role is essential to ensuring the day-to-day operations of our programs run smoothly by scheduling coaches, communicating important updates, and problem-solving in real-time.

You will report directly to the Staffing Supervisor and work closely with the Operations Manager to ensure seamless program delivery across all sites.

Who are we?

We’re a diverse and committed group that values teamwork, creativity, and a shared passion for delivering high-quality children’s programming. Our mission is to provide the best youth sports experience for families across the city—and we’re growing every day.

Day-to-day operations:

+ Scheduling & Staffing

+ Coordinate daily, weekly, and seasonal schedules for coaches using our web-based staffing system

+ Ensure all classes are fully staffed to meet Youth Athletes United standards and maintain coach consistency

+ Maintain proper child-to-coach ratios across all programs

+ Schedule staff according to program-specific needs and qualifications

+ Track and process time-off and sick leave requests

+ Manage last-minute coverage needs and ensure all sessions are staffed

+ Coach Communication & Support

+ Serve as the point of contact for coaches with scheduling questions or changes

+ Respond to incoming calls and emails from staff

+ Share timely updates with coaches regarding classes, locations, or staffing changes

+ Flag and report any schedule discrepancies or concerns to the appropriate departments

+ Communicate updates clearly and promptly via email, Slack, or other internal tools

+ Operational & Administrative Support

+ Maintain accurate staffing records and produce daily/weekly reports

+ Communicate coverage gaps or operational concerns

+ Identify staffing trends and propose solutions to improve retention and efficiency

+ Support additional staffing or operational needs as assigned

Schedule:

+ In-office, Tuesday through Saturday

+ Must have early morning availability

+ Schedule may shift slightly based on seasonal needs

+ Remote work may be considered in the future based on performance and organizational needs

Requirements

+ Must be able to work Tuesdays - Fridays (8:30 AM - 5:30 PM) & Saturdays (7:30 AM - 4:30 PM)

+ Strong organizational and communication skills

+ Familiarity with tools like Google Sheets, scheduling software, and Slack

+ Ability to adapt/respond to different personality types and coaching styles

+ Personable, hard-working, outgoing, and energetic

+ Demonstrates personal initiative and the ability to problem-solve

+ Comfortable working independently and proactively on projects and responsibilities

+ Highly organized and efficient in a fast-paced environment

+ Able to multitask and respond calmly under pressure

+ 1–2 years of experience in staffing, scheduling, HR, or program coordination (preferred)

Benefits

+ Hourly Pay: $18–$20/hour, based on experience

+ Friendly, team-oriented work environment

+ Excellent growth potential within a fast-growing organization

+ Opportunity to make a real impact on youth development and community programming