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Additional Information

**Job Number** 25117732

**Job Category** Information Technology

**Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)

**Schedule** Full Time

**Located Remotely?** Y

**Position Type** Management

Position Summary

We are seeking a dynamic and visionary Senior Director to lead the global strategy and execution of **Enterprise Observability and Technology Resiliency & Recoverability** across Marriott’s global technology landscape. This leader will drive architecture, implementation, and continuous improvement of mission-critical platforms spanning cloud-native environments, hybrid workloads, and global operations. The ideal candidate brings deep technical expertise, proven leadership, and an unwavering focus on operational excellence.

**This is a hands-on engineering leadership role** ideal for someone who:

• Navigates ambiguity with clarity and confidence

• Thrives on solving complex technical problems

• Partners across matrixed organizations to build rapport & scalable solutions

• Leads by example, balancing strategic oversight with sleeves-rolled-up execution

• Translates deep technical knowledge into impactful, business-aligned decisions

• Champions transformation in environments with limited resources

We are looking for a technical architect / engineer that can create technology solutions and lead technology teams, not a people manager of tech engineers.

Key Responsibilities

Strategic & Technical Leadership

• Define and execute a comprehensive vision for observability, infrastructure resiliency, and disaster recovery at enterprise scale

• Lead engineering and architecture functions for cross-functional teams across observability and resiliency domains

• Design and champion enterprise-wide standards, tooling, and frameworks to improve visibility, prevent outages, and ensure recoverability

• Architect and operationalize observability solutions across AWS, Azure, Alibaba, and hybrid cloud workloads

Team & Culture Leadership

• Lead, mentor, and grow two high-performing technical teams across specialized domains

• Foster a culture of accountability, innovation, and engineering craftsmanship

• Guide performance reviews, team growth plans, and recruitment strategies to scale expertise

• Empower team autonomy while ensuring enterprise alignment across engineering initiatives

Program Execution & Delivery

• Act as Technical Product Owner and Program Manager for critical observability and DR initiatives

• Drive cloud migration and virtualization strategies—including alternative hypervisor adoption (OLVM)—within enterprise constraints

• Advance pilot deployments into sustainable, resilient platforms with repeatable success patterns

• Maintain effective partnerships across Finance, Legal, TBM, and Continent teams to advocate for technical feasibility

Domain Expertise

Observability

• Design and scale enterprise observability strategy including logging, metrics, tracing, and alerting across hundreds of workloads

• Lead implementation of platforms like **Dynatrace, Grail, Splunk Cloud, Cribl, ThousandEyes** , and more

• Define observability baselines and SLIs/SLOs to support distributed service health monitoring

• Enable data ingestion and visualization at scale, collaborating with SREs to foster proactive remediation

Resiliency & Recoverability

• Implement robust, cloud-native strategies for workload resiliency and recoverability

• Evolve DR posture from compliance-driven to **mission-critical readiness**

• Lead DR drills, risk assessments, and response automation for continuous preparedness

• Enable infrastructure and application recoverability for distributed and mission-critical systems

Candidate Profile

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field

• **10+ years** in technical leadership, engineering, and operations

• Deep experience in:

+ Multi-cloud observability and logging infrastructure (AWS, Azure, Alibaba)

+ Modern DR strategies with automated failover/failback architecture

+ SRE and DevOps principles, monitoring frameworks, and root cause diagnostics

• Proven ability to navigate financial and organizational constraints to deliver impactful results

• Exceptional communication skills with the ability to influence technical and executive audiences

Preferred

• Hands-on experience with Dynatrace, Grail, and integration platforms such as Harness, ServiceNow, and BigPanda

• Background in digital transformation, consulting, or enterprise modernization

• Agile or Kanban delivery expertise in global, fast-paced environments

The salary range for this position is $141,600 to $252,200 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants.

Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 28 days after the date of this posting, July 21, 2025.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.