• Patient Care Coordinator

    Insight Global (Chatsworth, CA)


    Job Description

    Must sit in Southern California area - remote but must be comfortable with coming into the Orange County office if laptop breaks down/circumstances arise.

     

    The coordinator is responsible monitoring for Transition of Care events, Gather Medical Records, Initiate Member outreach to engage in Complex Case Management Program and coordinator with RN Case Manager. Coordinator is responsible for mailing letters, educational materials, and community resources for the Member. The coordinator is also responsible for facilitating/coordinating patient appointments, benefits, and other healthcare needs.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    Minimum of 2 Years of strong Customer Service Experience in a Healthcare setting

     

    Knowledgeable in Medical Terminology

     

    Computer Literacy, including Microsoft Office

     

    Using databases specific to an organization to manage patient data

     

    Critical Thinking, Time Management, Timeliness and dependability

    Strong communication/customer service skills null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].