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At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

Overview of Job Function:

Verint is currently seeking a talented and energetic individual as a Business Development representative to play a key role on our Americas team. As a Business Development Representative (BDR), you will be responsible for generating and qualifying pipeline through both inbound and outbound prospecting. BDRs manage the lead experience from first touch through to the completion of a discovery call. You are the first human connection a prospect has with our brand and are expected to deeply qualify leads based on role, goal, and business context before handing them over to the sales team.

Principal Duties and Essential Responsibilities:

+ Lead Qualification & Discovery:

+ Engage inbound leads from marketing or generate new leads via outbound prospecting.

+ Qualify prospects based on their role (decision-maker/influencer) and goal (key business initiative or pain point).

+ Conduct high-quality discovery to understand buying triggers, urgency, and fit.

+ Ensure each call sets up sales for success with context-rich insights.

+ Meeting Management & Call Ownership:

+ Schedule, confirm, and ensure completion of discovery meetings with prospects.

+ You own the lead until the call is completed—no handoff happens beforehand.

+ Assess the quality of the call outcome: positive (qualified), neutral (needs nurturing), or negative (disqualified).

+ Handoff & Attribution:

+ Only submit leads for sales acceptance once a discovery call is completed and qualification criteria (role, goal, and fit) are met.

+ Maintain meticulous notes and lead data in the CRM.

+ Receive credit only for sales-accepted leads that are passed post-call.

+ Collaboration: Partner with Sales to continuously align on qualification standards and feedback loops

Sucess Metric:

+ Completed discovery calls with qualified prospects.

+ Sales-accepted leads (SALs) post-call.

+ Discovery-to-opportunity conversion rate.

+ Pipeline generated attributable to RDR activities.

+ Responsiveness and productivity across both inbound and outbound leads.

Minimum Requirements:

+ Bachelor’s degree or equivalent experience in business.

+ 1-3 years’ experience in Business Development, Sales or like function.

+ Ability to articulate business value aligned to a prospect’s critical business issues.

+ Driven and motivated individual that is willing to put in the effort to become successful.

+ The desire to become an expert within the field.

+ Excellent communicator, comfortable speaking with to senior stakeholders.

+ Can-do attitude and a problem solver.

+ Curious by nature and willing to learn new things.

+ Experience with Salesforce and Outreach.io is a plus.

+ B2B sales experience is a plus, but not required.

+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

\#LI-BM1

MIN: $65K

MAX: $80K

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

For US Applicants

_2025 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_