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Description

Have you ever thought about what it takes to be called the #1 most trusted company for Customers? What would you do to create a trusted marketplace where millions of customers can make great purchase decisions and where the world's most recognized Brands are successfully listing and selling their products?

The Catalog Integrity team ensures all data entering Amazon's catalog comes from authorized sources and complies with our listing policies. We build trust with brands by protecting their catalogs while enhancing customer trust through preventing catalog abuse. We're seeking leaders who move fast, think big, and can balance robust protection with seamless seller experience.

The Risk Manager role offers an exciting opportunity to shape the future of Amazon's trusted marketplace. You'll lead critical initiatives to protect both our customers and sellers, diving deep into catalog security and brand protection. Using your investigative prowess and analytical skills, you'll become a key player in maintaining Amazon's position as the world's most trusted e-commerce platform.

Key job responsibilities

In this role, you will spearhead proactive investigations into seller friction and catalog risk signals, leveraging large-scale datasets to conduct comprehensive root cause analysis. You'll be responsible for developing and implementing risk detection and mitigation strategies while creating and optimizing Standard Operating Procedures (SOPs) for abuse prevention. Working closely with engineering, science, and product teams, you'll drive cross-functional initiatives and present key findings and recommendations to senior leadership. Your responsibilities include managing executive escalations and ensuring regulatory compliance while maintaining a delicate balance between customer protection and seller experience. You'll design and implement corrective actions for systemic issues, partnering with multiple stakeholders to drive organizational change. Critical to success in this role is your ability to monitor and report on key risk metrics, continuously evaluating and improving program effectiveness through data-driven insights and strategic recommendations.

A day in the life

As a Risk Manager in Catalog Authorization, you'll protect Amazon's vast product catalog while ensuring a seamless seller experience. Your day involves analyzing data signals using tools and SQL to uncover abuse patterns, leading cross-functional investigations, identifying system and process gaps, and managing escalations. Working closely with Product, Engineering, Science teams and key stakeholders like Brand Registry and Legal/Compliance, you'll prevent critical issues such as listing manipulations and authorization gaps. This role offers the unique opportunity to maintain trust in global e-commerce while balancing protection with seller success.

About the team

The Catalog Integrity team plays a pivotal role in maintaining trust in Amazon's global marketplace. We protect millions of customers and brands worldwide by ensuring product authenticity and catalog accuracy. Our team designs and implements innovative solutions using technology and data analytics to prevent abuse and maintain catalog quality. We operate in a fast-paced environment where creative problem-solving meets technical expertise. As a team that directly impacts customer trust and brand protection, we foster a collaborative culture that encourages innovation and entrepreneurial thinking.

Basic Qualifications

- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience

- Bachelor's degree or equivalent

- Experience handling confidential information

Preferred Qualifications

- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience

- Professional auditing qualification, or similar risk or compliance credentials

- Experience with SQL and Excel

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.