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Office Manager

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Office Manager

Salary

$37,782.00 - $66,120.00 Annually

Location

Wake County, NC

Job Type

Permanent Full-Time

Job Number

25-08305

Department

Dept of Transportation

Division

Communications Office

Opening Date

07/21/2025

Closing Date

7/28/2025 11:59 PM Eastern

Job Class Title

Administrative Specialist I

Position Number

60015700

Salary Grade

NC08

+ Description

+ Benefits

+ Questions

Description of Work

This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

This position is the primary point of contact and manages the day-to-day operations of the Governor’s Highway Safety Program as well as assisting in the Public Information functions of the agency.

This position is the primary point of contact and manages the day-to-day operations of the Governor’s Highway Safety Program as well as assisting the Public Information functions of the agency. This position manages the day-to-day operation for the unit’s office functions, including materials inventory and materials distribution. This position oversees access authorization for the agency’s online grant system, development and maintenance of the records retention schedules, assists with GHSP event logistics and processes data and prepares various reports and statistics. This position will handle general office administration duties of the agency assisting the staff and Assistant Directors in day-to-day operations of the agency.

This position serves as the first point of contact for the agency answering general questions and referring more detailed information to internal and external partners, and providing information and support in the preparation of documents, materials, and general information. Handles other administrative duties, including accessing the online grants system and retrieving claims, application and agreements as needed. This position also handles all human resources functions for the unit including primary contact with DOT Human Resources Office. This position coordinates FMLA and workers compensation requirements and paperwork for staff, handles extremely confidential and sensitive personnel information, and provides assistance and technical knowledge related to Human Resources including policy questions, inquiries about online systems and NEOGOV system administration. This position will assist the director in maintaining confidential personnel records ensuring the required personnel information is on file and current. This position serves as the administrative assistant for both internal and external affairs units, and reports to the Assistant Director of External Affairs.

Knowledge, Skills and Abilities / Competencies

Management preferences:

+ Demonstrated ability to interpret and communicate verbally and in writing details of policies, procedures, and regulations.

+ Demonstrated ability planning, scheduling, and carrying out work assignments effectively.

+ Experience in managing administrative duties of an office to include, but not limited to, programmatic and financial aspects and office administration.

+ Experience with computers and business software including proficiency with Microsoft Office, Excel and Access applications and/or databases.

+ Demonstrated ability to communicate and establish working relationships with all levels of external partner agencies to implement collaborative programs.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience

Supplemental and Contact Information

Shanon Daniels, Business Officer I Governor’s Highway Safety Program NC Department of Transportation office: 919-814-3653; email: [email protected]

It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand to be qualified for this position; the description of my work experience must clearly reflect the required education and experience. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

+ Yes

+ No

02

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Are you legally authorized to work in the United States?

+ Yes

+ No

03

Which of the following best describes the level of ability you have demonstrated interpreting and communicating verbally and in writing details of policies, procedures, and regulations?

+ None

+ Basic

+ Intermediate

+ Thorough

04

Explain how you have demonstrated you have the ability to interpret and communicating verbally and in writing details of policies, procedures, and regulations.

05

Which of the following best describes the level of ability you have demonstrated planning, scheduling and carrying out work assignments effectively?

+ None

+ Basic

+ Intermediate

+ Thorough

06

Explain how you have demonstrated you have the ability to plan, schedule and carry out work assignments effectively.

07

Which of the following best describes your level of experience managing administrative duties of an office to include, but not limited to programmatic and financial aspects and human resource activities?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

08

Explain how you have experience managing administrative duties of an office to include, but not limited to programmatic and financial aspects and human resource activities.

09

Which of the following best describes your level of experience with computers and business software including proficiency with Microsoft Office, Excel and Access applications and/or databases?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

10

Explain how you have experience with computers and business software including proficiency with Microsoft Office, Excel and Access applications and/or databases.

11

Which of the best following describes the level of ability you have demonstrated communicating and establishing working relationships with all levels of external partner agencies to implement collaborative programs?

+ None

+ Basic

+ Intermediate

+ Thorough

12

Explain how you have demonstrated you have the ability to communicate and establish working relationships with all levels of external partner agencies to implement collaborative programs

Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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