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Company Description

+ Application Opening: Monday, July 21, 2025

+ Application Deadline: Friday, August 8, 2025, 11:59 PM PST

+ Compensation Range: Annual $207,558 and $264,836 (https://careers.sf.gov/classifications/?classCode=0942)  Range A (Effective July 1, 2025)

+ Recruitment ID: PBT-0942-153528 / RTF0153527-01115305

Appointment Type: This is a Position-Based Test conducted in accordance with CSC Rule 111A.

WHO ARE WE?

San Francisco Public Utilities Commission (SFPUC) (file://pucsvm02/home/BFeitelberg/Personnel/0941%20Chief%20Diversity%20Equity%20Inclusion%20Officer/San%20Francisco%20Public%20Utilities%20Commission%20(SFPUC))

Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.gov/about-us/careers-sfpuc

Under the direction of the Assistant General Manager for Water, the Water Supply and Treatment Division (WST) Manager exercises responsible charge of SFPUC Regional Water System facilities in the Bay Area as well as the related personnel, buildings and grounds. This position is responsible for managing day-to-day operation and maintenance of major water system infrastructure, including dams and reservoirs, treatment plants, pumping stations, transmission tunnels and pipelines from the Tesla Treatment Facility to the southern border of San Francisco County in order to deliver over 200 million gallons per day of high-quality drinking water service to wholesale customers on the Peninsula and in the South and East Bay.  Since this is critical service upon which the region depends for long term health, safety and economic prosperity, this position requires high level managerial leadership of administrative, operational, maintenance and engineering staff; sustainable stewardship of public infrastructure; immediate responsiveness to unanticipated events that threaten Regional Water System services or other emergencies involving the Division’s staff or facilities; and faithful representation of the Division in public meetings where SFPUC drinking water policy, contracting, budgeting, regulatory compliance and related public concerns are discussed.

The essential job functions include, but are not limited to the following:

+ The WST Manager will report to the Assistant General Manager for Water, collaborating with the enterprise management team and supporting the work of other Water Enterprise Divisions.

+ Supervise the Division’s management staff, supporting their personnel management efforts, defining their work objectives, and coordinating their collaboration to deliver services.  There are currently seven subordinate managers, who are responsible for the work of 250 in-house staff and a multitude of contract resources.

+ The WST Manager will oversee:

+ The management of Regional Water System operations in the Bay Area;

+ Maintenance of Regional Water System facilities in the Bay Area;

+ Division’s compliance with dam safety and environmental and workplace regulations;

+ Maintenance engineering, planning and design required to get the most from public investment in regional water facilities;

+ Reservation of sufficient emergency storage in Bay Area reservoirs and the preparation of staff for response to regional and water system emergencies;

+ Support for management of the Bay Area watersheds, particularly in the area of wildfire prevention;

+ Responsible request and use of annual operational and capital improvement budgets;

+ Constructive engagement and development of staff and provision for their succession;

+ Positive and effective communication within the Division and externally to its stakeholders

+ Development and preservation of the Division’s institutional knowledge.

+ Class 0942 – Water Supply and Treatment Division Manager performs other related duties as required.

The ideal candidate will have a proven track record of demonstrating the following competencies:

+ Relationship Management: Builds open, honest, and respectful relationships through effective communication and collaboration techniques. Develops networks and lasting partnerships across boundaries to maintain strategic relationships and achieve common goals. Utilizes a variety of communication approaches to successfully gain support, influence others, and strengthen relationships.

+ Strategic Planning: Formulates objectives and priorities, implements plans, and allocates resources to achieve the long-term goals of the organization.

+ Business Acumen: Understands and leverages business concepts, terms, and tools to achieve desired outcomes. Makes informed decisions and develops sound budgets and plans surrounding the financial and operational functions of the organization. Demonstrates expertise in the utility industry landscape. Develops compelling business cases to support organizational plans and objectives.

+ Change Management: Ensures that planned changes are thoroughly, smoothly, and effectively communicated and implemented such that the lasting benefits of change are achieved. Leverages a structured approach and people-oriented strategies to drive the adoption and usage of new solutions to fully realize organizational benefits and project objectives.

+ Accountability: Acts with integrity, honesty, and fairness; inspires trust. Clearly defines roles and responsibilities for self and others. Holds self and others to their roles and responsibilities. Complies with legal and ethical guidelines. Acts as a responsible steward of the resources entrusted to the SFPUC.

+ Risk Management: Understands personal responsibility for managing risks and takes precaution in avoiding preventable risks. Identifies, assesses, and mitigates risks seen as impacting the organization's achievement of strategic goals and objectives. Ensures self and others are following procedures that prevent avoidable operational, financial, legal, or health and safety risk.

+ Talent Management: Builds and develops a highly-skilled workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited and provides resources and support to ensure that the workforce is able to meet current and future business needs.

+ Innovation: Creates a thriving culture in which employees feel both safe and encouraged to explore new ideas and improve existing ones. Develops new insights, questions conventional approaches, and encourages others to develop new ideas and innovations.

+ Safety Excellence: Prioritizes safety for themselves and others. Follows required safety policies and procedures. Practices proactivity and responds to safety risks and changing environments. Participates in safety training and applies learnings on the job. Fosters a safe workplace through communication, teamwork, and leadership.

MINIMUM QUALIFICATIONS

Education: Possession of a baccalaureate degree from an accredited college or university; and

Experience: Five (5) years of managerial experience in engineering, operations and/or maintenance experience in a water or wastewater utility agency, of which all must include supervisory experience.

License: Possession of a valid driver’s license.

Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.

Desirable Qualifications

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring:

+ Degree in engineering, business administration, management or a closely related field.

+ Excellent oral and written reporting skills.

Verification of Education and Experience

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Education verification information on verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Selection Procedures

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Supplemental Questionnaire (SQ) (Weight: 100%): Candidates who meet minimum qualifications will be invited via a separate online link to complete the Supplemental Questionnaire Examination. The purpose of the SQ Examination is to evaluate the experience, knowledge, skills and abilities that candidates possess in job-related areas, which have been identified as critical for this position and include, but are not limited to:

+ Knowledge of asset management and capital planning/budgeting and master plan

+ Knowledge of water operations.

+ Knowledge of preventative maintenance principles.

+ Ability to motivate, manage, mentor and develop staff into an effective team.

+ Ability to represent organization to customers, external stakeholders and public.

All relevant experience, education and/or training must be on the supplemental questionnaire in order to be reviewed in the rating process. The information provided on the Supplemental Questionnaire Examination must be consistent with the information on the application and is subject to verification. Once submitted, applicant responses on the Supplemental Questionnaire Examination cannot be changed.  Only those applicants who qualify will receive a score on the Supplemental Questionnaire Evaluation.

NOTE: A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process and be placed on the eligible list.

Candidates will be placed on the eligible list in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director.

Certification: The certification rule for the ranked eligible lists resulting from this examination will be Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

To find Departments which use this classification, please see here (https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2023-24.pdf) .

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at here (https://careers.sf.gov/) .

The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at Civil Service Commission | SF.gov (https://sf.gov/departments/civil-service-commission) .

Additional Information Regarding Employment with the City and County of San Francisco:

+ Information About the Hiring Process (https://sfdhr.org/information-about-hiring-process)

+ Conviction History

+ Employee Benefits Overview  (https://sfdhr.org/benefits-overview)

+ Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)

+ Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

+ ADA Accommodation

+ Veterans Preference (http://sfdhr.org/information-about-hiring-process#veteranspreference)

+ Seniority Credit in Promotional Exams

+ Right to Work (https://sfdhr.org/information-about-hiring-process#identification)

+ Copies of Application Documents

+ Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.

Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst Jessica Wong at [email protected]. Recruitment ID: RTF0153527-01115305.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.