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Park County Liaison

About the Organization Welcome to HRDC, where you'll find us working to improve our neighbors' lives by building a better community in Bozeman, Livingston and Southwest Montana. We invite you to become part of our HRDC family whether you need help or are able to provide help.

We believe in building a better community through supporting our neighbors across Southwest Montana with nearly 50 different programming initiatives.

HRDC exists to instill hope, develop resources, design solutions, and change lives.

We envision a place where poverty has no impact because opportunity and quality of life are equally afforded to everyone.

EOE Statement HRDC does not discriminate against any person including customers, employees, and applicants for employment on the basis of race, religion, national origin, sex, age, physical or mental disability, reprisal, and where applicable, marital status, familial or parental status, sexual orientation, political ideas and beliefs, level of English skills, if all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by HRDC, in the performance of contracts and the delivery of services or funding. Not all prohibited bases will apply to all programs and/or employment activities.

All are encouraged to apply. At HRDC IX , we value lived experience and nontraditional backgrounds. Studies have shown that people are less likely to apply for jobs unless they believe they meet every one of the qualifications described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for the role.

Open Date 7/21/2025

Full-Time/Part-Time Part-Time

Exempt/Non-Exempt Non-Exempt

Location Livingston Office

Description

If you are viewing this job listing from a job posting board (indeed, LinkedIn, etc.) and wish to apply for this position you MUST do so directly throughour website. If you apply through Indeed or LinkedIn, your application WILL NOT be complete and you will therefore not be considered for the position.

Section I: Position Details

Job Opening Date:July 21, 2025

Job Status: This position is part-time, 10 hours per week

Wage: $25.00/hour

Section II: Description of duties performed:

General Summary of this Position:

This 10-hour-per-week position is responsible for leading internal and external communications, coordination, and community engagement efforts in Park County. The role supports a culture of professionalism, collaboration, and accountability within the Park County team by promoting HRDC’s mission and values through proactive, transparent, and relationship-driven communication. This position serves as a key connector—ensuring consistent information-sharing across teams and cultivating strong partnerships throughout the community.

Primary Job Duties and Responsibilities

1. Outreach Coordination/Community Engagement/Partner Development (50%)

+ Represent HRDC at community events, meetings, and trainings to maintain a strong and consistent agency presence in Park County.

+ Serve as a local resource and point of contact for all HRDC programs, promoting awareness and access to services through public speaking, outreach, and education.

+ Support HRDC’s fundraising and outreach efforts in collaboration with the Resource Development team, ensuring activities reflect the unique needs and strengths of the Park County community.

+ Participate in community needs assessments and help identify resources and opportunities that support local customers and inform HRDC programming.

+ Engage regularly with partner agencies and community stakeholders to ensure service alignment and explore opportunities for deeper collaboration.

+ Work closely with the Communications team to develop external messaging, create marketing materials, and craft community-specific service summaries.

+ Foster effective, relationship-centered communication with staff, customers, and service providers.

+ Always represent HRDC in a professional and mission-aligned manner.

2. Internal Communication and Team Alignment (40%)

+ Serve as the primary internal communications lead for the Park County team, ensuring staff stay informed about agency-wide updates, priorities, and decisions. Attend weekly homeroom meetings and monthly manager’s meetings.

+ Lead and facilitate weekly team meetings to strengthen communication, encourage shared problem-solving, and support cross-program alignment and collaboration.

+ Act as a liaison between the Gallatin County management team and Park County staff, helping to implement internal initiatives and ensure consistent communication across locations.

+ Provide timely feedback from Park County to HRDC leadership to support informed decision-making around staffing, operations, and local needs.

3. Supervision: Reception and Office Management (10%)

+ Support the day-to-day operations of the Park County office to ensure a welcoming, professional, and well-maintained environment for both customers and staff.

+ Oversee front desk functions, helping to ensure strong customer service, clear communication, and consistent application of HRDC policies and procedures.

Knowledge Skills and Abilities:

Language Skills:

+ Read and comprehend basic instructions and present information to others

+ Ability to read, interpret governmental regulations, rules, and procedure manuals

+ Read, interpret, and write routine reports and correspondence

+ Ability to define problems, collect data, establish facts, and draw valid conclusions

Mathematical/ Money Handling Skills:

+ Add, subtract, multiply and divide simple numbers

+ Apply concepts of basic algebra

Reasoning Ability:

+ Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

+ Ability to deal with problems involving several concrete variables in standardized situations

+ Ability to define problems, collect data, establish facts, and draw valid conclusions

Computer Skills:

+ Words per minute computer keyboard required: Demonstrate Proficiency

+ 10-Key strokes per minute data entry required: Demonstrate Competency

Specialized Office Equipment:

+ Operate fax machine to send or receive documents

+ Operate 10-key adding machine to add, subtract, divide or multiple numbers

+ Operate copy machine

+ Operate Multi-line Phone to place, receive or transfer calls or to retrieve voice mail messages

Computer Software and Operating Systems:

+ Utilize computer spreadsheet (Excel) to input, format and edit data and save, print, or transmit data

+ Utilize computer word processing (Word) to input, format and edit documents and save, print, or transmit documents

+ Utilize computer data bases to create data files, input, format and edit data and save, print, or transmit data

+ Utilize computer internet/ e-mail to access, send, retrieve, save, print or transmit documents, or data files

+ Operate personal computer with Windows operating system to start programs, input, format and edit data files and print or transmit data

+ Utilize proprietary, custom or online programs or data bases to edit, format and input data, save, print, or transmit data. Specify Software: CaseWorthy

Specialized Tools (Non-Computer):

+ None

HRDC, professional or Governmental Policies and Regulations:

+ State or federal regulations or laws (list by name): State of Montana Department of Public Health and Human Services; US Department of Health and Human Services - Administration for Children and Families, HRDC Policies and Procedures

+ Agency Policies or Procedures (List by Name): HRDC policies and procedures

+ Specialized professional or industry guidelines/standards:

Drivers Licenses Required for Performing this Position:

+ Montana Class D Driver License and appropriate insurance

Other Required Knowledge, Skills or Abilities:

+ Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups

+ Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals

+ Ability work with minimal supervision and effectively manage work flow

+ Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants

+ Strong interpersonal and communication skills

+ Exhibit self-motivation, high energy level, high level of organization and efficiency

+ Demonstrate ability to make appropriate programmatic decisions

+ Effectively establishes and maintain positive working relationships with program participants and other team members

+ Ability to speak precisely and clearly in public

+ Ability to effectively disseminate information about program offerings;

+ Ensure compliance with program and performance standards

Essential Physical, Mental and Emotional Requirements of this position:

The following physical, mental and emotional abilities are considered essential to perform the duties listed above:

+ While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear

+ The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds

+ The incumbent must be able to perform multiple tasks simultaneously and work under time pressures

+ Must be able to sit for extended periods of time

Education and Experience:

Education:The following course(s) of study or class work usually provides the required knowledge skills and abilities to perform the duties of this position:

+ Graduation from high school or GED required

+ Some post high school education is preferred

Experience:The following kinds of experience usually provide the required knowledge skills and abilities to perform the duties of this position:

+ Two years work experience that would provide general office skills including computer usage, office machines operation, and general office procedures preferred

+ Eligibility determination experience is preferred

Section III – Supervision

Supervision Received:

+ This position operates under general supervision. The incumbent’s work is primarily assigned by daily workflow and operations.

+ The incumbent is authorized to make decisions as to the timing and sequence of work and the work is performed according to established policies and procedures and/or within applicable laws, rules and regulations governing the tasks being performed

+ Works under the direct supervision of the Program Manager; consults Manager on questions, problems and procedures as they arise

This position supervises the following position(s):

+ None

Section IV – Decisions

Impact of Decisions and Errors Made by Position:

+ Decisions, final recommendations and/or errors primarily affect clients of all HRDC Programs

Judgment Required to make decisions:

+ Requires judgment to solve day to day problems, but usually within established procedures, guidelines, and precedents

Exception Authority:

+ This position cannot authorize exceptions to program policy or procedure

Section V – Financial Responsibility

Handling cash or checks:

+ Prepares documents and forms

+ Prepares vendor claims for Program Manager approval

Section VI – Personal Contacts

The incumbent is responsible for the following personal contacts(either in oral or written form) when performing the Duties and Responsibilities of the Position:

+ Interacts with the public or consumers daily

+ Interacts with Program Manager weekly or more frequently

+ Interacts with representatives of other service providers on a weekly or more frequent basis

+ Interacts with governmental compliance or auditors to provide information or exchange facts

Confidentiality:

+ The incumbent regularly works with confidential and client data, which if disclosed, may be detrimental to agency/client interests. Release of such information may also violate disclosure laws.

Section VII – Working Conditions:

The incumbent is exposed to the following unusual, potentially hazardous or unpleasant working conditions:

+ Works in temperature controlled office environment

+ Occasional exposure to angry, violent clients

+ Weekly or more frequent contact clients are in a highly emotional state of mind

+ Limited exposure to hostile or angry clients or public members

This position is currently accepting applications.