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New Patient Coordinator - Radiation Oncology

Position Summary

At Stony Brook Medicine, a **New Patient Coordinator** is a valuable member of our team, who provides clerical services to our patient population. Qualified candidates will demonstrate superior patient care and possess outstanding communication skills while adhering to our high standard of excellence.

Duties of a New Patient Coordinator in Radiation Oncology may include the following but are not limited to:

+ Utilizes IT systems relevant to Radiation Oncology operations for data entry, reporting and data analysis.

+ Coordinates the inception of care for the patient in the department of Radiation Oncology this includes; first point of contact for incoming patients, telephone reception, record keeping, preparation and filing memorandum/reports, and photocopies and distributes information as appropriate.

+ Keeps accurate records to ensure scheduling system accuracy.

+ Collection of patient information including but not limited to referring physician, insurance and current address. Receive requested lab work and reports for the department physicians.

+ Communicate with outside physicians and disseminate pertinent information to patients and staff. Request outside reports and maintain accuracy.

+ Schedule in-patient and out-patient appointments.

+ Confirm necessary authorization for treatment.

+ Obtain, verify, and review patient demographic and insurance information to obtain authorization for treatment prior to the start date.

+ Review patient documents for new orders and monitor the task list regularly.

+ Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Provides cross coverage/back up for the insurance authorization office, as required.

+ All other duties as assigned.

Qualifications

**Required Qualifications:** Associates degree and at least 2 years of medical office and/or hospital clerical experience or, in lieu of degree, at least 4 years of medical office and/or hospital clerical experience. Patient scheduling experience. Experience in direct, face to face patient and physician customer service related to healthcare. Experience with Microsoft Office applications. Ability to work independently with excellent time management and multi-tasking skills. Excellent verbal and written communication skills.

**Preferred Qualifications:** Bachelor's degree. Bilingual in English and Spanish. Experience in Radiation Oncology.

Special Notes** **:** **Resume/CV should be included with the online application.

**Posting Overview** **:** This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

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+ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.

+ All Hospital positions may be subject to changes in pass days and shifts as necessary.

+ This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.

+ This function/position may be designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements:

+ Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services

* + Complete electronic reference check with a minimum of three (3) professional references.

+ Successfully complete a 4 panel drug screen

* + Meet Regulatory Requirements for pre-employment screenings.

+ Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

***The hiring department will be responsible for any fee incurred for examination** .

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Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)632-6280.

_In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed_** **_here_** **_._

Visit our WHY WORK HERE page to learn about the total rewards we offer.

Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.

Anticipated Pay Range:

The salary range (or hiring range) for this position is $45,372 - $53,060 / year.

The above salary range represents SBUH’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate’s validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.

Some positions offer annual supplemental pay such as:

+ Location pay for UUP full-time positions ($3400)

Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.

**Job Number:** 2502880

**Official Job Title:** : TH Instructional Support Assistant

**Job Field** : Administrative & Professional (non-Clinical)

**Primary Location** : US-NY-Stony Brook

**Department/Hiring Area:** : Radiation Oncology

**Schedule** : Full-time

**Shift** : Day Shift **Shift Hours:** : 9:00 AM - 5:00 PM **Pass Days:** : Sat, Sun

**Posting Start Date** : Jul 21, 2025

**Posting End Date** : Oct 20, 2025, 3:59:00 AM

**Salary:** : $48,772 - $56,460 / Total

**Salary Grade:** : SL1

**SBU Area:** : Stony Brook University Hospital

**Req ID:** 2502880