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Senior Manager, Technical Training (Gas Utility)

Concord, NH, US, 03301Concord, NH, US, 03301Concord, NH, US, 03301

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.

Purpose

The Senior Manager of Technical Training is responsible for leading the design, implementation, and continuous improvement of technical training programs that support safe, compliant, and efficient operations across the gas utility business. This role ensures that all training aligns with regulatory requirements, internal standards, and operational excellence goals, including Operator Qualification (OQ), pipeline safety management systems (PSMS), and emergency response readiness.

Accountabilities

+ Develop and execute a comprehensive technical training strategy for gas operations, including field personnel, supervisors, and technical specialists.

+ Lead integration of OQ training with systems such as SAP and SAM to ensure traceability and compliance

+ Oversee the development of training content for new technologies, procedures, and regulatory changes

+ Ensure all training programs meet federal and state regulatory requirements (e.g., PHMSA, FEMSA).

+ Establish metrics and audit processes to assess training effectiveness and close skill or knowledge gaps

+ Partner with Engineering, Operations, Safety, and HR to identify training needs and deliver targeted learning solutions.

+ Support emergency preparedness through tabletop exercises and mock drills in coordination with local emergency responders

+ Lead a team of training professionals and field instructors; provide coaching, performance feedback, and career development.

+ Manage training budgets, vendor relationships, and learning management systems (LMS)

Education and Experience

+ University - Bachelor degree or equivalent

+ 5 years of experience with gas utility technical training and PHMSA Operator Qualification requirements

+ Effective communication and presentation skills

+ Experience leading a team of training professionals and field instructors. Including; providing coaching, performance feedback, and career development

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.