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Attendant Terminal Appearance

Job ID: 12389

Business Unit: Metro-North Railroad

Regular/Temporary: Regular

Department: GCT Terminal Appearance

Date Posted: Jul 21, 2025

Description

POSTING NO 12389

JOB TITLE:

Attendant Terminal Appearance

DEPT/DIV:

GCT Terminal Appearance

WORK LOCATION:

Various

FULL/PART TIME

FULL

DEADLINE:

7/31/2025

Metro-North Railroad reserves the right to remove this posting prior to the Application Deadline.

Opening

MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service and rewarding opportunities to its employees.

Responsibilities

Attendants perform general cleaning and porter tasks in assigned areas, including public access areas and employee welfare facilities.

THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

+ Sweep, mop and wax floors with the aid of equipment

+ Clean restrooms, windows, offices, locker rooms and all areas of Grand Central Terminal

+ Empty trash receptacles

+ Monitor assigned areas for cleanliness and other issues

+ Follow procedures for the use of chemical cleaners and power equipment to prevent

+ damage to floors and fixtures

+ Perform attendant tasks with minimal disturbance to customers

+ Perform snow removal around Grand Central Terminal (i.e. shovel, operate snow blower,

+ plow, etc.)

+ Maintain the restrooms in a clean and orderly fashion

+ Properly maintain dispensers with tissue and necessary supplies

+ Monitor facility to ensure restroom is maintained, fully stocked and clean

+ Notify the Stationmaster's Office promptly when problems arise

+ Notify Police Desk promptly when vagrants are loitering or other problems arise

+ Perform other attendant-related duties as assigned

Qualifications

REQUIRED:

+ Must have High School Diploma or General Equivalency Diploma

PREFERRED:

+ Prior commercial cleaning experience

+ Prior commercial manual labor experience

SPECIAL REQUIREMENTS:

+ Must wear prescribed uniform

+ Proper personal protective equipment (PPE)

+ For Attendant-Extra

+ Must be qualified to cover all attendant (including Lead Attendant), elevator and machine operator positions in Grand Central Termina

KNOWLEDGES, SKILLS, ABILITIES:

+ Written comprehension; ability to communicate and understand instruction; must be safety conscious

Rate of Pay

The starting 70% rate of pay is $24.14/hr. The 100% full rate of pay is $34.48/hr The annual wage progression scale is as follows: Year 1=70% > Year 2=70% > Year 3=75% > Year 4=80% > Year 5=85% > Year 6=85% > Year 7=90% > Year 8 > 100%.

This rate has been established by the collective bargaining unit and is non-negotiable.

MNR Health Insurance & Vacation

As a full-time employee, you are eligible for the following health and welfare benefits.

Our benefits program provides flexibility, protection, and value through:

+ Health care benefits, including medical, dental, and vision plans

+ Employee Assistance Program

+ Welfare Benefits, including basic and optional life, dependent life, basic and optional Accidental Death and Dismemberment Insurance

+ Disability benefits

+ Flexible Spending Accounts, including a Health Care Account and Dependent Care Account

+ Retirement benefits, including a retirement plan, 401(k) and 457 savings plans

Seniority

Applicants will establish seniority in the Transportation Communications International Union (TCU), the union representing terminal attendants, in accordance with the union's current collective bargaining agreement.

Members of the TCU are subject to an initiation fee and monthly union dues..

Assignments

Must be able and willing to work various shifts, and days in GCT.

Other Information

This is a safety sensitive position and subject to toxicology testing.Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

DETAILS OF PHYSICAL ACTIVITIES

+ Must be able to routinely lift and carry tools, materials and discard trash weighing up to 50 lbs.

DETAILS OF WORKING CONDITIONS

+ Must be able to work indoors and outdoors exposed to various weather conditions

+ Must be able to work exposed to chemical cleaning materials

+ Must be able to work any and all shifts

Selection Criteria

Due to the competitive nature of the selection process, not all qualified candidates who meet the minimum requirements for the position are guaranteed an interview. To be selected for a position, one must meet the following criteria: (1) satisfy the minimum requirements listed in the job posting, (2) if applicable, successfully pass a written and practical exam, (3) satisfy a background investigation (including but not limited to, employment, education, and criminal history), and (4) pass a verbal interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing. Failure to pass any step within the hiring process will result in the disqualification of your application.

Additional Criteria for Current Employees: Current Metro-North employees must be in active service to be eligible for consideration. Agreement Employees applying for a position outside of their present craft are required to have worked in your current union for at least one (1) year preceding the Application Deadline to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, including on-the-job training or lock-in requirement, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.). If you are transferring to another craft, you may be required to forfeit your seniority in your present union. Non-agreement employees must have worked in your current position for a minimum of one (1) year preceding the Application Deadline. Along with a background investigation (including but not limited to, employment, education, and criminal history), employees are also subject to an internal investigation, which includes an evaluation not limited to discipline records and performance assessments.

We offer a competitive salary and a comprehensive benefits package. If interested, please apply online at www.mta.info

Based on evaluation of education, skills, experience, and interview.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

ALL APPLICANTS MUST APPLY ONLINE TO BE CONSIDERED. METRO-NORTH NO LONGER ACCEPTS HARD COPIES OF RESUMES.

Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.

If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.

When applying for positions, please ensure that you attach a resume during the application process and that you receive a confirmation e-mail that your application was accepted. If you do not receive an email confirmation, your application may not have been received and will not be able to be considered after the deadline date. If you encounter problems, please call the BSC Customer Management Center at (646) 376-0123 Monday through Friday (except MTA-HQ holidays), 8:30am - 5:00pm.

EMPLOYEES WHO DO NOT APPLY ONLINE VIA THE INTRANET MAY BE DISQUALIFIED FOR FURTHER CONSIDERATION FOR THIS POSITION.

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.