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Adecco is hiring immediately for a **Customer Service Representative** with a local client in **Tucker, GA** ! Apply now if you meet the qualifications listed below!

+ **Contract Type:** Temp (5 months)

+ **Pay: $** 18.50/ HR

+ **Shift/Hours:** Monday - Saturday:

First Shift: 6:00 AM – 2:30 PM

Second Shift: 12:00 PM – 8:30 PM

Essential Duties:

Driver Communication

+ Stay in phone contact with driver teams while they’re out delivering

+ Help them troubleshoot issues, stay on schedule, and report back delays or exceptions

+ Follow up on missing updates or miscommunication, and escalate to the contractor when needed

Customer Support

+ Speak with customers when the driver team can’t explain something or when there’s an issue in the home

+ De-escalate frustrated members and provide clarity in both Spanish and English

+ Act as a helpful bridge between the customer and the driver team

End-of-Day Check-In (Primarily for Second Shift)

+ Guide driver teams when they return to the warehouse at the end of the day

+ Make sure they drop off trash and haul-aways in the correct areas

+ Ensure they check in with Costco staff before leaving

Team Support

+ Work alongside the Lead CSR to cover phones, track updates, and document issues

+ Communicate problems or delays to the Lead or Operations Manager as needed

Basic Qualifications:

• Fluent in Spanish and English — must be able to speak and understand both

• Comfortable using the phone all day in a fast-paced environment

• Strong and confident communicator — someone who can stay calm but firm with the driver teams

• Dependable and flexible with shift start times and duties

• Basic computer skills (email, Excel, GPS tracking tools, etc.)

• Prior experience in dispatch, warehouse, delivery, or logistics

• Hands-on background in handyman work, furniture assembly, or appliance delivery/install

• Familiarity with Descartes, CLX, or similar systems is a plus

**IMPORTANT:** This job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

Equal Opportunity Employer/Veterans/Disabled

**Pay Details:** $18.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance