• Temporary Late Night Operational Supervisor

    Boston College (Chestnut Hill, MA)


    Boston College Introduction

     

    Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.

    Job Description

    On Call Hourly Supervisor

    Basic Function and Responsibility:

    This position would cover the needs of a late night operation for basic shift running responsibilities to include customer service, accurate food portioning, proper equipment use, food safety and sanitation and overall policy compliance. In addition, may possibly oversee a small function during the shift. Must demonstrate hands on personnel management, customer service, leadership, and have a strong desire for providing quality food and beverage product to our guests in a courteous, friendly and effective manner.

    Specific Duties:

    + Oversee a dining operation for a specific shift to include high quality food presentation, debit card systems and settlement, opening/closing shift checklist, correct signage, equipment use and maintenance.

    + Provide excellent customer service by proactively responding to inquiries and needs of employees and customers during the shift, communicating feedback and resolution to the unit manager.

    + Supervise all employees (benefitted, temps & students) to uphold and enforce ServSafe standards throughout the shift.

    + Ensure that BC Dining policies, procedures, and protocols are consistently upheld.

    + Communicate effectively via established protocol for certain tasks such as Kronos, work orders, accident reports, disciplinary issues and miscellaneous shift challenges and/or updates.

    + Perform other related duties as assigned.

    18 hours per week, hourly rate $29.00/with a late night differential. This is a non-benefitted temporary position.

    Requirements

    Qualifications:

    + A Bachelor’s degree preferred, Associate’s Degree required or equivalent combination of experience.

    + ServSafe Food Safety certification required.

    + Five years supervisory experience with ability to motivate.

    + High quality standards as well as exceptional knowledge of food service procedures and practices.

    + Ability to manage and work effectively with students, faculty, and staff clientele in high volume and fast-paced environment.

    + Good leadership, clear communication and human relations skills with professional style necessary.

    + Must be able to multi task, be self-motivated, highly energetic, organized, and results-oriented. Bi-lingual English/Spanish skills and computer literacy helpful.

     

    Closing Statement

     

    Boston College conducts pre-employment background checks as part of the hiring process.

     

    Boston College is an equal opportunity employer. In concert with our Jesuit, Catholic mission, Boston College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications for women, minorities, individuals with disabilities, and covered veterans. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/diversity .

     

    Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination .