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Business Operations Manager

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Business Operations Manager

Salary

$120,785.60 - $172,764.80 Annually

Location

1221 SW 4th Ave, OR

Job Type

Regular

Job Number

2025-00703

Bureau

Office of the City Auditor

Opening Date

07/21/2025

Closing Date

8/11/2025 11:59 PM Pacific

+ Description

+ Benefits

+ Questions

The Position

The City Auditor is hiring a Business Operations Manager to lead the Operations Management Division and oversee human resources, budget and finance, and procurement functions. The Division's work includes budgeting, accounting, procurement, personnel-related activities, Human Resources policy development and administrative rule-making, and other administrative services.

The Auditor’s Office ensures open and accountable government by conducting impartial audits, investigations, and hearings and providing access to public information. It employs 47 full-time equivalent staff who work in seven divisions at three downtown locations: City Hall, the 1900 Building, and Portland Archives & Records Center. The Business Operations Manager supports the elected Auditor and Management Team and employees in the delivery of the Office’s unique accountability and transparency services. The Auditor is directly elected by Portland voters and is independent from City Council, the Mayor, and the City’s leadership team. The Office has authority to set human resources policies and administrative rules for carrying out its duties.

The Auditor’s Office values a diverse workforce and seeks ways to foster a culture of equity, diversity, and inclusion in delivering public services and everyday interactions in the workplace. The Auditor encourages candidates with experience working with a broad range of individuals and diverse communities to apply.

Successful candidates will have:

+ Knowledge of the principles and practices of public administration, including human resource management, procurement, and public records management.

+ Knowledge of operations and functions associated with public-sector financial management, budgeting, and business operations issues and challenges.

+ A desire to contribute to the team’s effort as a working manager, leading human resource policy development and implementation and budget development and monitoring.

+ Knowledge of project management and internal control principles and practices.

+ Ability to apply critical thinking skills, creativity, and flexibility in problem-solving for complex or sensitive issues and problems.

+ Ability to manage a multicultural workforce, promote an equitable workplace environment, and;

+ Ability to use the City’s enterprise software systems (namely BFM and SAP) and general office software.

To Qualify

Candidates must have any combination of education and experience equivalent to the following:

+ Bachelor’s degree or higher from an accredited college or university with major course work in business administration, public administration, finance, accounting, human resources or related field .

AND

+ Experience: Four (4) years of progressively responsible experience developing, implementing, and managing programs, projects, or personnel functions within an organizational unit, including two (2) years in a supervisory role.

Preferred Qualifications:

+ Management experience working for a public agency, preferably as a manager of a division, office, or a director or executive of a bureau, department or organization.

+ Experience developing and implementing Human Resources policies or administrative rules.

+ Experience with financial management and budget strategy and development at a public agency.

TO APPLY:

Submit three documents:

(1) A resume

List professional and other relevant experience and education.

(2) A cover letter

Describe how you meet the minimum qualifications below, which will be the basis on which a list of candidates eligible for an interview will be developed. Where possible, connect items from your resume to demonstrate how you meet these qualifications. It is advised that you use the numbered list in your letter to ensure you respond to each item. Skipping any of the items or failing to demonstrate how you meet them will disqualify your application from further consideration, so please complete the cover letter with care.

Minimum qualifications for cover letter (Required Knowledge, Skills, and Abilities)

+ Knowledge of the principles and practices of organizational design and development, operational and strategic planning, public administration, and budget preparation and administration.

+ Knowledge of principles of management, supervision, training, and performance evaluation.

+ Knowledge of relevant federal, state, and local laws, statutes, regulations, and ordinances, and the ability to analyze, interpret, explain, and apply them.

+ Ability to apply analytic and problem-solving skills to independently develop sound decisions, conclusions, and recommendations.

+ Ability to communicate effectively, both orally and in writing, present information, proposals, and recommendations clearly and persuasively to elected and appointed public leaders or officials.

+ Ability to manage a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices in support of the Office’s services.

+ Ability to use City-specific technology (e.g. SAP) and general office software.

(3) A brief writing exercise

In addition to the cover letter and resume, please submit an essay (one page or less) describing 1) your experiences or participation with any of the following, and 2) what you learned from them:

+ exposure to racial inequities and actions you took to help resolve them;

+ steps taken to make workplaces and/or public spaces inclusive;

+ experiences as a member of a historically underrepresented group in government decision-making;

+ experiences living, working with, and/or interacting with individuals from diverse backgrounds and identities; OR

+ experiences ensuring equitable and inclusive workplace operations and/or program outcomes.

If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position.

The Recruitment Process

Applicants must submit their resume, cover letter, and writing exercise through the City of Portland's online application system no later than 11:59 p.m. on the closing date. Emailed, mailed, or faxed applications will not be accepted. Please do not include materials not requested.

Recruitment Timeline (subject to change)

Applications accepted: July 21 – August 11, 2025

Applications reviewed: August 12 – 22, 2025

First interviews: August 25 – 29, 2025

Second interviews: September 2 – 4, 2025

Job offered: September 12, 2025

Additional Information

Interview Accommodations

All candidates in consideration for any role can request accommodations throughout the application and scheduling process. If selected for an interview, you will be presented with the option to request a reasonable accommodation. A reasonable accommodation includes any adjustment or change to the application or hiring process, the way the job is done or to the work environment that allows a person with a disability to perform the essential functions of that job and enjoy equal employment opportunities.

Examples of reasonable accommodations during the interview process include (but are not limited to):

+ Breaks during the interview

+ Sign language interpreter

+ Closed captioning turned on during virtual interviews

+ If feasible, the option of an in-person vs virtual interview

+ Interview questions printed out for the interview, or posted on screen if virtual

Additional Information

Salary range/Pay equity: Per the Oregon State Pay Equity Law, individual salaries are determined based on the experience and education listed in a candidate’s resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure an offer is reflective of all directly related and equivalent experience.

Language pay differential: Auditor’s Office employees who speak one or more languages in addition to English, may be eligible to receive additional compensation if they qualify and use their language skills to assist the community.

Employee benefits: The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System. Find more information on the City of Portland's benefits here: Benefits Information | The City of Portland, Oregon (https://www.portlandoregon.gov/bhr/60196) .

Civil Service: This position is in the Classified Service and subject to Civil Service provisions. It also is subject to the Human Resources Administrative Rules for the Auditor’s Office, City Charter, and Code.

Work status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Work location: The position is based in City Hall, 1221 SW 4th Ave. The Auditor’s Office is currently operating in a hybrid schedule of in-person and remote work.

Veteran’s preference: If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile (if applicable), as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

Equal employment opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Disability, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s) and would like to request a reasonable accommodation when applying for this job, contact Title II Coordinator, Arianna Gazca, at [email protected].

Technical assistance: If you have questions about how to apply or require any assistance in submitting your application, please contact Administrative Specialist Andrew Bryans at [email protected].

For more information about the Auditor’s Office, visit: https://www.portland.gov/auditor

A Career with the City of Portland offers many Employee Benefits

We offer a comprehensive benefits package, including but not limited to

+ Health Care (Medical, Vision and Dental)

+ Carrot Fertility

+ Wellness Benefits

+ Life Insurance

+ Long-term disability coverage to eligible employees and their families.

+ Employee Assistance Plan

+ Flexible Spending Accounts

+ Retirement

+ Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer

+ Family Medical Leave

+ City Paid Parental Leave

AND SO MANY MORE!

Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers (https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides) .

01

Thank you for considering joining the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible. The following supplemental questions are an important step in the examination and selection process to assist us in determining if you possess the knowledge, skills, and abilities to succeed in the posted vacancy. A lack of a complete and thorough response to each of the supplemental questions in the space provided may result in disqualification from the examination. In addition, the selections you make and responses you provide in the questionnaire must accurately reflect what is documented in your resume. Have you read and understood the information listed above?

+ Yes

+ No

02

Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)

03

The City of Portland receives public records requests at times. Please indicate which response you find appropriate: (Answer will not disqualify you from the process) My application was submitted with the understanding that the City of Portland would keep the information confidential and would only disclose the information if ordered to do so. I would not have submitted this application without the promise of confidentiality. You may release my application; I am waiving confidentiality.

+ Yes

+ No

Required Question

Employer

City of Portland

Address

1120 SW 5th Ave, Room 987 Portland, Oregon, 97204

Website

http://www.portlandoregon.gov/jobs

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