"Alerted.org

We are seeking a high-volume B2B Collections Specialist to join one of our clients in the Lenexa, KS area. This role allows you to work from home for two days each week and offers pay ranging from $22 to $26 per hour.

Job Description

The Collections Specialist is responsible for obtaining payment updates, collecting, maintaining, and ensuring accurate payments for an assigned customer base. This role involves administering timely collection follow-ups and effectively adhering to collection policies to optimize efforts.

Responsibilities

+ Generate a high volume of daily outbound collection outreaches via email and voice calls.

+ Engage and promptly notify management of any customer's unwillingness to pay according to their payment terms.

+ Maintain over 90% of accounts receivable at 3%.

+ Pull a daily aging report for the assigned customer base and contact customers with past due balances greater than 30 days.

+ Document collection efforts, payment status, billing issues, and resolution status.

+ Communicate with customers in a courteous and professional manner, both internally and externally.

+ Document collection efforts in the company ERP system.

+ Provide additional support to other departments when necessary to resolve customer issues.

+ Respond to credit hold queues in a timely fashion to avoid customer delays at the counter or in delivery.

+ Monitor the assigned shared accounts receivable credit department email inbox.

Essential Skills

+ Proficiency in collections and accounts receivable processes.

+ Experience in business-to-business (B2B) collections.

+ Skill in conducting collection calls.

Additional Skills & Qualifications

+ 3-5 years of B2B collections experience.

+ High school diploma or equivalent.

+ Intermediate proficiency in Microsoft Excel.

Work Environment

The position follows a hybrid work model, with office attendance required Tuesday through Thursday once training is complete. Work hours are from 8 AM to 5 PM. The environment is supportive, prioritizing employee well-being with comprehensive health coverage, retirement plans, and various employee benefits including life insurance, disability coverage, paid time off, employee assistance programs, and more. Weekly pay frequency is also provided.

Pay and Benefits

The pay range for this position is $22.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Lenexa,KS.

Application Deadline

This position is anticipated to close on Jul 31, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.