• Director Quality Assurance, Cluster Europe

    Barry Callebaut (Danbury, CT)


    Director Quality Assurance, Cluster Europe

    Location:

    Banbury, GB, OX16 3UU Barcelona, ES, 8007 Lebbeke-Wieze, BE, 9280

     

    At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

     

    About the Role

     

    Reporting to the VP, Europe Quality, Food Safety and Regulatory this role is instrumental in leading the implementation of Quality Management Systems across multiple production sites in Europe. We are currently looking for a dynamic change agent and visible leader to drive a high culture of quality who is well versed in Food Safety and Quality Systems. He/She will ensure that our products, facilities, processes and systems meet the required Company and legislative quality standards. The role is tasked with developing and delivering the Quality and Food Safety roadmap for the respective sites to comply with BC Quality expectations, regional Regulatory requirements and customer expectations.

     

    Working with the leadership team, he/she will ensure a robust pipeline of talent to develop and place assignments across the region. Finally, the role is also responsible for building and maintaining relationships with stakeholders and customers in the region and globally.

    Key Responsibilities include

    + Change agent to drive a strong culture of quality at the corporate and plant level through partnerships with key stakeholder groups including Manufacturing, Supply chain, Sales, R&D and Marketing. Develop & maintain strong working relationships with Barry Callebaut Europe senior leadership.

    + Create an environment to continuously develop people across the organization by upgrading competencies and skills. Coach Quality & cross functional employees.

    + In conjunction with VP, Europe Quality, advance the quality strategy. Provide functional oversight of our internal Barry Callebaut manufacturing facilities located in Europe cluster.

    + Provide support and guidance to ensure implementation, development, and consistency of best practices. Ensure facilities are in compliance with company, customer and regulatory standards and are prepared for internal and external audits. Ensure the implementation of corrective actions associated with gaps is completed and effectiveness verified.

    + Lead product quality & food safety risk assessment activities to identify areas of improvement across the supply chain and proactively develop plans to mitigate risks.

    + Continually improve performance against key quality metrics such as FTQ, customer complaints, quality related costs including blocked stocks, audit outcomes by proactively leading initiatives.

    + Lead and coordinate food safety or quality incidents with internal stakeholders and customers.

    + Continuously improve quality related knowledge, skills and understanding by conducting training programs and disseminating information covering standards, procedures and policies to assure employees are equipped to meet required standards.

    + Act as key contact and coordinator for quality & food safety incidents management in the corresponding cluster sites. Lead the follow-up of major quality & food safety incidents at these sites. Ensure proper communication towards Regional Quality VP, ensure incidents learnings are shared and preventive/corrective actions taken as appropriate

    + Manage the QA budget for the cluster. Ensure that the food safety Capex plans are executed in a timely manner.

    About You

    + Bachelor’s Degree in Chemistry, Biology, Microbiology, or Food Science

    + Knowledge of Quality systems and policies, HACCP, Global Food Safety Initiative (GFSI) food safety standards

    + Experience leading and working with cross-functional teams

    + Strong written and verbal communication skills

    + Ability to drive projects to completion

    + At least 15 years of experience in Quality and Food Safety

    + At least, 5 years of demonstrable leadership experience

    + Knowledge of Quality systems and policies, HACCP, Global Food Safety Initiative (GFSI) food safety standards

    + Practical experience in Food and /or Beverage, preferably cocoa or chocolate

    + Fluent in English, other languages an asset

     

    At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

     

    If you want to learn more about Barry Callebaut, please find further information here.

     

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