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Position Title:

Office Technician II - Hourly (May be underfilled)

Job Description:

We are looking for an Hourly Office Technician to support our Housing Stability team.

About the Position:

This role will directly support the Housing Stability Division and involves performing special project work and a variety of skilled technical duties to support professional and managerial staff. You'll take on highly responsible and specialized clerical tasks that require independent judgment, initiative, and accuracy. If you're someone who excels at creating and managing records and tracking systems—and takes pride in ensuring everything is complete and correct—this is a great opportunity to make a meaningful impact in a dynamic and collaborative environment.

Position Salary Range:

$20.00/hr. - $25.00/hr.

This position will be filled as a level II or I depending on the selected candidates credentials.

IMPORTANT: Early application submittal is encouraged. This position will remain open until filled and may close at any time without notice.

Key Responsibilities:

Hourly Office Technician II:

+ Compiles and maintains record of departmental/divisional transactions and activities. Performs a variety of clerical duties utilizing knowledge of departmental systems, operational procedures and specialized office equipment.

+ Composes and types correspondence, technical reports and summary data. Performs any combination of routine posting, calculating, compiling of data and statistical computation. Analyzes and organizes information developed in order to prepare various reports and studies required by the department. Presents reports to professional and managerial staff in written form.

+ Answers phone and gives information to callers or researches information needed, and independently follows through on requests verbally or in writing. Responsible for interpretation of federal, state, city or departmental policies and relaying that information to the general public, department personnel and other city employees.

+ Receives and processes various types of applications, bids and requests for services; determines eligibility, responsiveness and compliance with required specifications. Documents and records decisions made. May meet with employees, contractors and members of the general public individually or in a group to explain policies, procedures and department decisions.

+ Provides technical and clerical support to departmental committees and boards. Transcribes minutes of the meetings, follows through on board assignments by providing details of projects or required actions to individual members. Prepares agendas, makes contact for required attendance, assembles board materials or packets of information as determined to be needed for accurate decisions by the board/committee. Posts and notifies the public of scheduled meetings and decisions made in accordance with state statutes and city policy.

+ Operates Computer in order to maintain, track and retrieve data. Determines computer format for reports and data collection. Catalogs, files and records data in accordance with departmental policies and procedures.

+ Performs all the duties of Office Tech I. May do mathematical calculations needed to assist division in developing project cost estimates and reviewing contractor bids. Prepares initial figures for project cost analysis and budget planning.

+ Performs other related technical duties and special projects as assigned.

Hourly Office Technician I:

+ Compiles and maintains record of section’s transactions and activities. Performs a variety of clerical duties utilizing knowledge of section’s systems and operational procedures and specialized office equipment or machinery.

+ Gathers data in accordance with established policy and procedures, compiles and tabulates collected information and enters data into computer terminal or posts to ledger as required. Operates CTR in order to enter, track and retrieve data. Logs information and keeps files of completed work; uses both manual and automated filing systems. Assists section supervisor and professional staff by searching files and records, and by providing needed information.

+ Receives inquiries and complaints from the general public and employees in person and on the telephone. Provides information and referral as is necessary, and routes specific request or complaints the appropriate division or staff member.

+ Provides basic information to the general public, city employees and other government agencies about the section’s policies, procedures and services. May be required to distribute written hand-outs and booklets about divisional operations. May serve as receptionist on occasion.

+ Receives, screens and processes various types of applications, bids and requests for divisional services from the general public and employees. May have to assess specific bids, requests and applications, in accordance with clearly defined guidelines, to determine eligibility, responsiveness and compliance with stipulated regulations or qualifications. Initiates communications with individuals to inform them of final determination. Documents and records all decisions made and keeps section supervisor informed in accordance with standard operating procedures. Schedules appointments for applicants and others needing service.

+ Develops various forms, statements, billings and other simple correspondence utilizing computer and associated software programs.

+ May be required to perform tasks such as preparing payroll, receiving payments, handling money, issuing receipts and keeping accurate records of transactions. May assist at a counter.

+ Performs other related duties as required.

Minimum Qualifications:

Hourly Office Technician II:

+ Graduation from high school or equivalency and four years’ work experience as a secretary or in a related clerical position. Experience and training must include records management, research, data entry and retrieval from computer terminals, and the use of personal computers to do word processing or spreadsheets. Education and experience may be substituted one for the other on a year-for-year basis.

+ Ability to type 60 wpm net and/or proficiency in the use of computers for filing system, word processing and/or spreadsheets, depending on departmental requirements. Depending on department’s needs, position may require demonstrated ability to take dictation, speed write and accurately record minutes of meetings in an efficient and satisfactory manner.

+ Ability to operate various standard office equipment and other specified technical equipment.

+ Must be well organized, meticulous and able to prioritize tasks. Must be able to develop and manage automated and complex filing systems. Knowledge of office procedures, Business English, proper correspondence formats, and letter and memoranda composition.

+ Considerable knowledge of divisional operations, departmental procedures and systems and related law and regulations.

+ Must possess good research and mathematical skills and be able to use calculators.

+ Ability and means to travel between office and other worksites or locations when necessary to collect or distribute information.

Hourly Office Technician I:

+ High school graduation or equivalent, plus two years’ work experience in a related technical position. Experience and training must include data entry and retrieval from a computer terminal and the use of personal computers to do word processing and/or spreadsheets.

+ Ability to type 40 wpm net and/or proficiency in the use of computers for filing system, word processing and/or spreadsheets, depending on departmental requirements. Preference will be given to candidates whose computer type speed is 40 wpm or greater and who have demonstrated expertise with Microsoft Word, Excel and Access.

+ Ability to operate various standard office equipment and other specified technical equipment.

+ Demonstrated ability to follow instructions and comply with established policy and procedures. Working knowledge of specialized field stipulated by division.

+ Ability to relate with persons from diverse socio-economic and racial/ethnic backgrounds.

+ Must have good written and verbal communication skills.

+ Ability and means to travel between office and other worksites or locations when necessary to collect or distribute information.

Working Conditions:

+ Light physical effort and usually comfortable working positions. Occasional exposure to disagreeable elements and unpleasant working conditions depending on special assignment. May be exposed to discomforts associated with constant monitoring of computer video display screens.

+ Intermittent exposure to stress as a result of human behavior and various responsibilities.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Offers of employment are contingent on successful completion of a criminal background check in accordance with City policy and applicable law.  Criminal offenses will be reviewed on a case-by-case basis and do not automatically disqualify a candidate from City employment.

Position Type:

Part-time

Department:

Community and Neighborhoods

Full Time/Part Time:

Part time

Scheduled Hours:

20

Salt Lake City is a place where your skills and dedication directly contribute to the community. With a team serving over 200,000 residents, we take pride in delivering meaningful work—from maintaining infrastructure to shaping public programs—with integrity and professionalism.

We value experience, accountability, and results. Our organization recognizes talent and rewards contribution, offering employees opportunities to grow, lead, and make a lasting difference.

If you're driven by public service and want to help shape the future of our city, we’d love to work with you.

Salt Lake City offers a competitive and well-rounded benefits package designed to support your health, financial future, and professional growth. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/) site.

Health & Wellness

+ 95% City-paid medical insurance

+ Dental, vision, life insurance

+ HSA (with $1,000–$2,000 City contribution)

+ Wellness clinic for employees & families

+ Robust Employee Assistance Program (EAP)

Financial Perks

+ Tuition reimbursement (up to $4,000/year)

+ Retirement contributions (pension and/or 401(k))

+ Discounted pet insurance, legal services, and more

Thinking about applying or weighing another offer?

Use our Total Compensation Calculator (https://tools.slc.gov/totalcompensation/) to see the true value of your job offer—including salary, benefits, retirement, and more.

We know time away from work is essential for rest, personal needs, and family life. Salt Lake City offers generous paid leave to help you recharge and stay balanced. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/paid-leave/) site.

+ 12 vacation days to start

+ 12 paid holidays + 1 personal holiday

+ Up to 80 hours personal leave annually

+ 6 - 12 weeks of paid parental leave

+ Bonus leave credit for eligible rehires & public sector transfers

Our Recruitment Team is ready to assist you throughout the entire hiring process—from questions about job openings to application support. Reach the Recruitment Team at 801-535-6699Or email: [email protected]

The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.

Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.