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Job Title: Patient Recruitment Associate

Job Description

As a Patient Recruitment Associate, you will screen potential study participants using a telescreen questionnaire to determine their suitability for clinical trials. You will be responsible for accurately reviewing, entering, and editing patient information in the CTMS system. Scheduling patient appointments in the CTMS system is part of your duties, ensuring entries are accurate and up to date. You will attend all study-related training and develop a thorough working knowledge of the study protocol. Your role involves achieving daily recruitment targets, including making daily calls, completing pre-screens, contacting leads in a timely manner, and scheduling screenings/PIV. You will identify suitable study opportunities for interested volunteers based on your knowledge of clinical trials and neighboring locations. Effective communication of the importance of research participation and relevant study details to volunteers is crucial. You will provide an exceptional patient experience by building positive rapport and consistent follow-up while striving to meet personal and team targets.

Responsibilities

+ Screen potential study participants using a telescreen questionnaire.

+ Accurately review, enter, and edit patient information in the CTMS system.

+ Schedule patient appointments in the CTMS system, ensuring entries are accurate and up to date.

+ Attend all study-related training and ensure a working knowledge of the study protocol.

+ Achieve daily recruitment targets, including daily calls made, pre-screens completed, leads contacted in a timely manner, and screenings/PIV scheduled.

+ Identify suitable study opportunities for interested volunteers.

+ Communicate the importance of research participation and relevant study details to volunteers.

+ Provide an exceptional patient experience by building positive rapport and consistent follow-up.

+ Maintain strict confidentiality in all forms, including electronically, written, and verbal.

+ Deliver high-quality, accurate work, ensuring all administration is filed accordingly.

+ Organize your workload to ensure effective delivery of delegated tasks and projects.

+ This role involves shift and weekend work.

Essential Skills

+ Experience in patient recruitment and clinical research.

+ Must have held a Patient Recruitment Associate/Assistant/Specialist job title in the last 1-2 years.

+ Proven skills in sales, call center, and customer service.

Additional Skills & Qualifications

+ Excellent written and verbal communication skills.

+ Experience in marketing or sales is considered an asset.

+ Ability to think creatively for out-of-the-box ideas on marketing and research promotion.

+ Ability to speak multiple languages is considered an asset.

+ Excellent interpersonal skills and telephone manner.

+ Proactive, flexible, and able to multi-task.

+ Good organizational skills with attention to detail.

+ Able to work under pressure and tight deadlines.

+ Self-motivated.

+ Basic understanding of medical terminology is helpful but not essential.

Work Environment

The position is fully remote

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 1, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.