"Alerted.org

**Work Location** :

New York, New York, United States of America

Hours:

40

Line of Business:

TD Securities

Pay Detail:

$110,000 - $125,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Preferred Qualifications:

TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients. The firm works with clients around the world, focusing selectively and strategically on the key financial centers: Toronto, Montreal, Calgary, Vancouver, New York, London, Singapore and Tokyo. www.td.com

Department Overview

Global Operations and Business Services is a diverse and dynamic group of individuals, whose varied talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. We are committed to innovation with purpose, execution with excellence, and continually improving the employee value proposition. We foster a culture of diversity, inclusion, and community giving. Our dynamic team is divided into five main functional areas: Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, and Change Delivery.

The Global Operations team partners with the front office and other groups globally to mitigate risk and deliver world class service to our global client base. They provide operational support and control functions across the trade lifecycle. The team is heavily involved in new product initiatives and process improvements to streamline our support model. They take great pride in ensuring controls are being continuously reviewed and updated while focusing on the customer at every point of contact.

The Fixed Operations team strives to create efficiency, improve client service levels and reduce operational risk.

If you are industrious, collaborative, innovative, and enjoy visionary thinking, while also maintaining a commercial view on the market, joining our team could be an ideal opportunity for you.

Responsibilities:

• Areas of responsibilities include: client trade allocations, trade confirmations, new account requests along with the identification and resolution of day to day issues.

• Responsible for the high-volume allocation of client trades including trade affirmation, confirmation, new account requests, and identification and resolution of issues

• Ensure clarity and urgency in managing issues and queries

• Build strong relationships and work collaboratively within Global Operations and Business Services teams including settlements, new accounts, reference data and change delivery to support the growing Fixed Income business

Qualifications:

• 3+ years’ experience within Capital Markets: Operations/Sales Support

• Team player, collaborates with others across teams, encourages other team members to participate and contribute and acknowledges the contributions of others.

• Able to work in a fast pace, deadline sensitive environment and possess good communication skills

• A self-starter who is comfortable in a complex role that interfaces regularly with clients, front office, technology, finance, and trade support teams

• A mindset of critical thinking, risk management and understanding the needs of TDS’s clients and internal business partners

• Strong judgement and problem solving – Thinks ahead, anticipates questions, finds alternative solutions and identifies clear objectives

• Confident with strong communication skills and an ability to articulate complex issues in a concise manner

• Knowledge of Excel, Alert, Oasys, CTM and Broadridge Impact system a plus

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve and creating an environment where every employee has the opportunity to reach her/his potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Operations Analyst/Specialist II TDS coordinates and executes projects primarily focused on the continuous improvement of Operations and/or the attainment of organizational objectives. The Operations Analyst/Specialist II TDS assists Operations management in identifying opportunities for process improvements, analyzes options (including software, workflow changes, training needs, and procedure modification), and presents recommendations and implements change.

Depth & Scope:

+ Performs more complex operational analysis within the Loss Analytics department

+ Works independently and works with the Management team in making decisions on policy and procedure changes

+ Develops recommendation and coordinates the implementation of new procedures

+ Disseminates analyzed findings and makes recommendations to Management pertaining to system configurations and/or process changes

+ Manages through to completion on assigned projects including identifying project requirements, gathering information, developing an approach, executing the project and ensuring communication occurs across functional areas

+ Projects could involve standardization, conversion, productivity, service quality or other strategic issues or documentation related to these areas

+ Leads capacity analysis for Fraud software to determine appropriate staffing levels

+ Collects and analyzes pertinent information and data pertaining to fraud committed against TD Bank

+ Conducts detailed statistical analysis involving fraud loss and check card data and correlate to Fraud Management applications/processes to determine department effectiveness

+ Completes ad-hoc reporting and analysis requests from Management including data collection

+ Considered a subject matter expert for Operations processes and acts as a resource for resolving technical or operational issues

+ Conducts capacity analysis for Fraud software to determine appropriate staffing levels

+ Identifies opportunities and presents solutions for process improvements, including streamlining functions, resolving processing problems and improving service quality

+ Develops solutions in conjunction with work teams and management and then coordinates implementation

Experience:

+ Bachelor's degree, or specialized training / equivalent work experience

+ 5+ years related experience

+ Successful project management skills and ability to work independently

+ Proven ability to relate technical solutions to operational issues

+ Proven verbal and written communication skills

+ Excellent in operating computer applications with specific focus on data retrieval and research including CMOD

+ Solid understanding of data analysis techniques and methodology

+ Proficient in Monarch, Access and Excel, proven knowledge of PowerPoint and Word

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.