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Job Requisition: REQ3754 Employment Type: Full-Time Shift: Days Hours Per Week: 40 hours

Hiring range: $18.39- $24.59 The actual compensation for this position will be determined based on experience and other factors permitted by law.

Responsibilities:

•Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database.

•Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.

• Explains financial responsibilities for services received, payment options and collection procedures to patients and/or parties responsible for payment.

• Counsels’ patients regarding insurance benefits and recommends alternative sources of payment and/or financial assistance when appropriate.

• Helps patients obtain insurance through the marketplace as a Certified Application Counselor (CAC).

• Initiates process for collecting prepays due and performs follow-up to ensure maximum collection is achieved.

• Works with Finance supplying accurate information for reporting purposes.

• Works with billing coders, clinicians, and providers to ensure accurate billing.

• Reviews and processes accounts for collection; reports to Bad Debt Agency.

• Calculates accurate patient responsibility of approved assistance program.

• Assists with coordination of activities related to insurance pre-certification/authorization.

Additional Responsibilities:

+ Registration duties as needed

+ Other duties as assigned.

Education: High school diploma or GED required. 1-3 years of experience directly related to payor reimbursement field preferred. Knowledge of third party payors and Federal Poverty Guidelines preferred.

Certifications / Licensure: Facilitated Enrollment Specialist preferred.

Required skills/attributes:

+ Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job.

+ Must be able to multitask while remaining professional, focused, composed and positive.

+ Excellent customer service skills

+ Displays integrity, friendliness, and compassion.

+ Must be able to establish an appropriate and effective rapport with others.

+ Demonstrates flexibility

+ Takes initiative

+ Able to work in a fast-paced environment

+ Embraces new opportunities to grow both personally and professionally.

+ Effective critical thinking and problem-solving skills.

+ Proficient with various Microsoft Office products (Word and Excel).

+ Strong organizational skills.

+ Effective interpersonal skills.

+ Ability to take and follow direction in a positive and appropriate manner.

+ Ability to work as part of a team and independently. Must be able to demonstrate effective and appropriate written and oral communication skills.

+ Must be able to read and follow instructions