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Administrative Program Specialist A

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Administrative Program Specialist A

Salary

$3,127.00 - $6,136.00 Monthly

Location

Lafayette, LA

Job Type

Classified

Job Number

OPH/CSH/210907

Department

LDH-Office of Public Health

Opening Date

07/21/2025

Closing Date

7/26/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health (https://ldh.la.gov/)

This is lead administrative position that functions in support, training, orienting, and managing of administrative and programmatic functions to all Community Health Workers (CHW) in 9 regions, which include 60 parish health units in the direction of the CHW statewide program. This position directly supervises 4 positions; 2- State Administrative Coordinator 3s/CHWs and 2- Contract CHWs in Region 4. Charged with providing programmatic support, direction and oversight of the implementation of records management and caseload follow-up in the CHW computer based system and statewide CHW policies and instruction. The goal of the CHW Program is to improve the quality of life for Louisiana residents by helping to address the individuals’ health-related social needs and the community factors that drive them (social determinants of health).

Selected Core Competencies:

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Managing Performance: The ability to direct and to evaluate the work of employees.

Managing Resources: The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.

Selected Preferred Competencies:

Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.

Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

Building and Supporting Teams: The ability to combine your actions and efforts with others to work toward achieving a common goal.

Leading Effective Teams: The ability to guide and motivate a team to create, plan for, and achieve goals.

Managing from a Distance: The ability to manage others in telework status and/or across multiple locations.

Solving Problems: The ability to discover solutions to problems.

Minimum Qualifications

Three years of experience in administrative services; OR

Six years of full-time work experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168090) .

Job Duties and Other Information

Job Duties:

+ Position serves as the lead CHW Program lead statewide providing first-hand knowledge on policy and system reporting. Supervises frontline CHW staff to systematically identify and refer health-related social needs of the community and determine eligibility. Provides programmatic supervision and oversight to the staff as it pertains to the CHE program/system; and troubleshooting IT issues with the CHW system. Organizes the training with CHW staff internally to allow for trainee staff to learn and practice with the customized forms and templates best suited for the client population.

+ Provides programmatic supervision and oversight to the staff as it pertains to the CHE program/system; and troubleshooting IT issues with the CHW system.

+ Makes presentation of information in workshops and training sessions. Serves as the training lead for CHW staff statewide, primary support for the CHW system and ensures staff adequately trained on the system.

+ Serves as the training lead for CHW staff statewide, primary support for the CHW system and ensures staff adequately trained on the system.

+ Incumbent designated as a “Super User”, trained to configure the system, define clinical decision rules, and determine when alerts appear, and then provide front line support to other users in the clinic.

+ Acts as a liaison between these clients health and social services and the community; linking clients with community services that may address their health-related social needs (i.e. housing instability, food insecurity, utility needs, interpersonal violence, and transportation needs).

+ Meet patients in the parish health unit and conduct a needs assessment survey, including helping patients to set health goals.

+ Document each patient encounter in detail. Prepare reports and documents as needed or requested. Maintains confidentiality per HOPAA guidelines in regard to patient information.

Position-Specific Details:

Appointment Type: Job appointment (temporary appointment that may last up to 48 months)

Cost Center:3262109004/9992800

Position Number(s):50563088

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

How To Apply

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Casey Hickman

[email protected]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818 Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

This position will be filled as a Job appointment only. Job appointments may last up to 48 months. Acknowledge by checking “Yes” that you understand this is a temporary position.

+ Yes

02

MR: Rate your ability to manage resources based on our definition: The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.

+ 1= I have no experience and/or am uncomfortable managing resources

+ 2= I have limited experience or require assistance to manage resources

+ 3= I can manage resources

+ 4= I can manage resources and help others improve their ability to manage resources

03

MR: Explain your rating by providing specific and relevant examples in the box below.

04

ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.

+ 1= I have no experience and/or am uncomfortable accepting direction

+ 2= I have limited experience or require assistance to accept direction

+ 3= I can accept direction

+ 4= I can accept directions and help others improve their ability to accept direction

05

ADi: Explain your rating by providing specific and relevant examples in the box below.

06

AEI: Rate your ability to act with ethics and integrity based on our definition: The ability to be consistent, honest, and a trustworthy steward of State resources.

+ 1= I have no experience and/or am uncomfortable acting with ethics and integrity

+ 2= I have limited experience or require assistance to act with ethics and integrity

+ 3= I can act with ethics and integrity

+ 4= I can act with ethics and integrity and help others improve their ability to act with ethics and integrity

07

AEI: Explain your rating by providing specific and relevant examples in the box below.

08

CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

+ 1= I have no experience and/or am uncomfortable communicating effectively

+ 2= I have limited experience or require assistance to communicate effectively

+ 3= I can communicate effectively

+ 4= I can communicate effectively and help others improve their communication

09

CE: Explain your rating by providing specific and relevant examples in the box below.

10

LET: Rate your ability to lead effective teams based on our definition: The ability to guide and motivate a team to create, plan for, and achieve goals.

+ 1= I have no experience and/or am uncomfortable leading effective teams

+ 2= I have limited experience or require assistance to lead effective teams

+ 3= I can lead effective teams

+ 4= I can lead effective teams and help others improve their ability to lead effective teams

11

LET: Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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