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Program Consultant--Social Services

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Program Consultant--Social Services

Salary

$4,470.00 - $8,044.00 Monthly

Location

Statewide, LA

Job Type

Classified

Job Number

210850ProgCons-7.18.25SS

Department

DCFS-Department of Children and Family Services

Opening Date

07/21/2025

Closing Date

7/26/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

Department MISSION

DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.

Department VISION

We care for the well-being and safety of Louisiana's people.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

We're looking for a Program Consultant-Social Services- ES-TANF to join our DCFS team. The TANF cluster operates the Family Independence Temporary Assistance Program, the Kinship Care Subsidy Program, Strategies to Empower People Program, TANF initiatives, and TANF MOE programs. This is an advanced level professional, programmatic position. The incumbent is responsible for programmatic quality assurance, training, guidance, policy interpretation, administering, and program monitoring.

This position’s office domicile location is open to the Shreveport Region (Caddo, Bossier, Webster, Claiborne, DeSoto, Red River, Sabine, and Natchitoches parishes).

Minimum Qualifications

Six years of experience in administrative services, public health, social services, or health services; OR

Six years of full-time experience in any field plus three years of experience in administrative services, public health, social services, or health services; OR

A bachelor’s degree plus three years of professional level experience in administrative services, public health, social services, or health services; OR

An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus two years of experience in administrative services, public health, social services, or health services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here. (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=160480)

Job Duties and Other Information

Job Duties:

+ Monitors program integrity by case validation, reports, contract monitoring, etc. to ensure that benefits and services are accurately provided to eligible citizens.

+ Direct, instructs, and provides programmatic supervision or technical assistance for the effective implementation and administration of the programs contained in the TANF cluster.

+ Negotiates TANF contracts for initiatives or core programs.

+ Develops training packages and conducts training sessions for staff or provides technical assistance to contracted providers.

+ Engages in the process and prepares documents for the formation of a rule.

+ Routinely travels to various field offices or contactors in relation to quality assurance. Overnight travel may be required occasionally.

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment

Works Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

***Be sure you are specific in your application and state exactly which Economic Stability and/or TANF programs you have worked in, and the length of time for each position held.

**Preferred Experience

+ Knowledge of TANF programs.

+ Knowledge of LITE programming for TANF programs.

+ Ability to work well with others.

+ Excellent written and verbal communication skills.

+ Formal training skills.

+ Excellent computer skills.

+ A keen eye for detail.

How To Apply:

No Civil Service Test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

Julie Starns [email protected]

Monica Steib -- [email protected]

DCFS is an “Equal Opportunity Employer”, and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Do you have experience working in TANF programs?

+ Yes

+ No

02

How many years of experience do you have working in TANF programs? If this does not apply to you, please enter N/A.

03

Describe your duties working in TANF programs, and the length of time you performed those duties. If this does not apply to you, please enter N/A.

04

Describe how you use or have used the LITE system in your current position or past positions? Please include if you have experience with the LITE eligibility processes for FITAP and KCSP program applications. If this does not apply to you, please enter N/A.

05

Describe what experience you have with the LITE Case Review system? If this does not apply to you, please enter N/A.

06

Do you have experience in program monitoring, training, or staff guidance related to professional social service programs and services?

+ Yes

+ No

07

If yes for the above question, name the program or service for which you provided monitoring, training, or staff guidance and describe your duties. Be specific for each program or service. If this does not apply to you, please enter N/A.

08

Do you have experience working with stakeholders on taskforce, boards, or commissions? If this does not apply to you, please enter N/A.

09

If yes for the above question, name the taskforce, board, or commission, describe your duties, and the length of time you served on each. If this does not apply to you, please enter N/A.

10

Do you have experience leading a team project or a workgroup, or experience in a supporting role on a team project? If this does not apply to you, please enter N/A.

11

If yes for the above question, describe your role, the team project or workgroup, your duties, and the length of time on the project. If this does not apply to you, please enter N/A

12

Explain your ratings by providing specific and relevant examples.

13

Describe the most complicated writing assignment you have ever completed. State why you felt it was complex. If this does not apply to you, please enter N/A.

14

Please select the major city nearest your permanent residence.

+ Alexandria

+ Shreveport

+ Monroe

15

Are you able and willing to travel on state business? (i.e. Do you have a valid driver's license, no major moving violations in the past 12 months, etc.?)

16

Please select how you qualify for this position.

+ Six years of experience in administrative services, public health, social services, or health services.

+ Six years of full-time experience in any field plus three years of experience in administrative services, public health, social services, or health services.

+ A bachelor’s degree plus three years of professional level experience in administrative services, public health, social services, or health services.

+ An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus two years of experience in administrative services, public health, social services, or health services.

+ None of the above.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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