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ASE is looking for a Business Process Analyst to work in Honolulu, HI. To join our team of outstanding professionals, apply today!

The Business Process Analyst plays a critical role in improving operational efficiency by working closely with project stakeholders to define, refine, and document business and user requirements as Stories. This position involves collaborating with Platform Administrators to ensure that these Stories are developed, tested, and delivered accurately according to specifications.

Responsibilities

+ Key responsibilities include leading business process definition, re-engineering, and improvement efforts during workshops with key sponsors and stakeholders. The analyst identifies areas for process improvement and recommends solutions that outline the pros, cons, and risks. They are also tasked with promoting continuous process improvement practices through the establishment of process metrics/KPIs, dashboards, and defining role accountabilities.

+ Additionally, the Business Process Analyst collaborates with the Technical Consultant and ServiceNow Architect to design the optimal technical implementation strategy and assists in creating High-Level Solution Designs. They work with the Process Owner and Test Manager to establish appropriate tests, ensuring the functionality and integrity of new or modified systems.

+ The role requires the analyst to provide monthly status reports to the Contracting Officer's Representative (COR)-appointed Technical Assistant (TA), detailing accomplishments, identifying task issues, and highlighting areas that require government action. This position is essential for ensuring that business processes align with organizational goals and adapt effectively to changing project requirements and technologies.

Qualifications

+ Active SECRET clearance

+ IAW DoDM 8410.03, must meet intermediate proficiency level.

+ Must possess ONE of the following 8570 IAM-I certifications:

+ CAP (Certified Authorization Professional)

+ Security+ CE

+ CND (Certified Network Defender)

+ Cloud+ GSLC (GIAC Security Leadership Certification)

+ HCISPP (Healthcare Information Security and Privacy Practitioner)

+ A minimum of 5 years of experience in business analysis or a related field.

+ Experience in working with the Agile board in ServiceNow.

+ Exceptional analytical and conceptual thinking skills.

+ Ability to influence stakeholders and work closely with them to determine acceptable solutions.

+ Advanced technical skills.

+ Excellent documentation skills.

+ Fundamental analytical and conceptual thinking skills.

+ Experience creating detailed reports and giving presentations.

+ Excellent planning, organizational, and time management skills.

+ Experience leading and developing top-performing teams.

+ Experience using Microsoft Office tools (Word, Excel, PowerPoint, Outlook, and Teams).

Job ID

2025-17830

Work Type

On-Site

Pay Range

$115,000 - $125,000

Benefits

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Work Where it Matters

Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

**For our shareholders** , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

**For our government customers** , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.

**As an ASE employee** , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at [email protected] or 571-353-7053 (information about job applications status is not available at this contact information).