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Description

The Technology Adoption Specialist is a pivotal role responsible for driving the successful adoption of technology and business processes within the client. Leveraging technological advancements as a sales driver and support system, this role focuses on consulting with stakeholders to ensure seamless integration and utilization of the company's platform. The Specialist will actively participate in agile processes, acting as a subject matter expert on business processes and driving the adoption strategy development for initiatives that are strategically aligned. By facilitating the effective incorporation of these processes, the Specialist plays a crucial role in enhancing Advisor productivity and delivering exceptional client experiences. Technology Adoption Specialists (TAS) will interact with business and technology stakeholders across the enterprise supporting strategic initiatives and enhancements to current products and processes to drive success by developing and implementing change management strategies and plans that result in faster adoption, increased proficiency, minimized resistance, and quicker ROI on initiatives. TAS will have natural curiosity of how people can leverage technology to work more effectively and sustainably. We have a passion for helping advisors, employees and clients realize the benefits of new features and capabilities. TAS will focus on the people side of change, including changes to business processes, systems, and technology. The primary goal is to ensure that the organization meets its objectives by increasing adoption and usage of our digital assets. TAS are both reactive and proactive. They engage as needed on business initiatives designed to meet strategic initiatives and they are proactive in constantly measuring and evaluating current systems and tools metrics and make recommendations to improve overall adoption and usage. Success in this role will be measured by improved product adoption metrics, a stronger alignment between product strategy and revenue goals, and measurable improvements the perception of our productivity tools. This position will be based at the Home Office in Fort Worth. What will you be doing? Establish clear communication channels with key stakeholders and subject matter experts. Raise awareness of business processes across all personas in our field force. Promote consistency in business processes Understand upcoming development items (both process and technology) and translate their impact on business processes. Lead adoption strategy development, including defining milestones and identifying tools to facilitate adoption of upcoming process and technology changes. Define adoption goals and metrics based on outcomes from stakeholders Incorporate technology adoption toolset into new technology Review and analyze adoption metrics and create an action plan

Skills

change management, Project management, Prosci, adkar, PENDO, communication and management skills, creativity

Top Skills Details

change management,Project management,Prosci,adkar

Additional Skills & Qualifications

- Responsible for ensuring smooth transition and adoption of new technologies and products that impact advisors, clients, and employees - Requires experience with change management frameworks like Prosci and ADKAR, as well as familiarity with tools like Pendo to track user engagement - Strong project management and communication skills to influence people and guide them through difficult changes - Ability to demonstrate data-driven decision making and measure adoption metrics and sentiment - Proactive and not shy, as the role involves being an "instigator" and asking tough questions - Comfortable with ambiguity and a growing, mission-driven organization - 3-4 years of relevant experience in a similar change management or technology adoption role, preferably in the financial services industry

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $90000.00 - $99000.00/yr.

Option to contribute to a 401k accounto 16 Days of Paid Time Off, 10 holidayso 2 floating PTO days every yearo Full health, vision & dental coverageo 2 Days of Volunteer Paid Time Offo Tuition Reimbursement programo Hybrid work environmento Bank Mortgage Discount Programo Free Financial Planningo Free onsite- fitness center with exercises classes and personal training optionso Free basic life, short and long term disability, and an employee assistance programo Pet Insuranceo Paid parental and military leaveo contributes to your Health Savings Account for the high deductible medical plano Charitable services & volunteer opportunitieso Concierge services with daily lunch specials, vendor sales, discount tickets to community events and attractionso Robust Leadership Development program dedicated to leader development at every level of the organizationo In-house training courses ranging from leadership developer to health and wellness seminarso Mentorship programo Virtual learning opportunitieso Employee recognition programs and quarterly all employee luncheonso Yearly family & social eventso Dress For Your Day dress codeo Updated workspaceo Regular Employee Engagement surveyso Dedication to Diversity & Inclusion and Employee Resource Groupo And more!!

Workplace Type

This is a hybrid position in Fort Worth,TX.

Application Deadline

This position is anticipated to close on Jul 24, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.