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Description

Role & Responsibilities:

• Connects with Cisco internal stakeholders, customers and partners across functions and boundaries to achieve significant results. Earns the confidence of Cisco leaders and customers and able to use the confidence to achieve results.

• Be the trusted advisor on assigned customers/accounts by being onsite as needed.

• Able to make decisions impact the achievement of customer, operational, program or service objectives.

• Contribute effectively to the areas of Customer Problem Resolution; Innovation; Engineering Engagement; Intellectual Capital; Talent Development.

• Interacts effectively with Engineering to solve complex problems, identifies serviceability issues, and drives resolution of the issues with Engineering and other organizations.

• Provides technical expertise and guidance to resolve complex customer problems in support of critical issues.

• Acts as a focal point for problem resolution/escalation for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies.

• Continuously learning and strengthening technical skills for relevant technical domain and adjacent technologies.

• Is a technical expert in a broad area covering multiple technologies. Applies expected product behavior across industry practices. Knows how the technology is expected to work in the industry.

Cisco Confidential

• Independently applies knowledge and experience in creating solutions for customer outcomes.

• Solves extremely complex problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation as well as evaluation of intangible variables.

• Initiates reviews of ideas and technical objectives within and across Services. Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed by management and through consultation from a relatively long-time perspective for results.

• Works independently, with guidance in complex situations. Able to lead some projects or programs within a function and may act as a team leader to coordinate activities of other personnel.

• Owner of growth mindset and keeper of our culture.

Top Skills Details

Enterprise Networking,Data Center,Cisco,IP Routing,SDWAN,DNAC,SDA,Python,Ansible

Additional Skills & Qualifications

Minimum Qualifications:

• Typically requires BS in Computer Science or equivalent plus 5 - 8 years relevant experience in Enterprise Networking.

• A deep understanding of key technologies and protocols in Enterprise Networking, and data center environment.

• In-depth knowledge of designing and optimizing complex network solutions.

• Is a technical expert in more than one area. Applies expected product behavior across industry standards. Reads technical documentation, functional specs, RFCs. Knows how the technology is expected to work in the industry.

• Expertise with Cisco software features and functionality.

• Strong operational and consultancy experience.

• Excellent written and verbal communication, interpersonal and presentation skill.

• Ability to function in ambiguous circumstances.

• Demonstrate expertise on relevant technology and delivery methods.

• Professional R/S level (i.e., CCNP) or equivalent relevant certification like CCIE R/S and/or DevNet Professional is/are desired.

Must be located in NY Metro area.

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $80.00 - $120.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Fairfield,NJ.

Application Deadline

This position is anticipated to close on Aug 4, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.