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Service Delivery Specialist

General Information

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City

Hopewell, New Brunswick, Piscataway, Princeton, Trenton

State/Province

New Jersey

Country

United States

Department

SERVICE DELIVERY MANAGEMENT

Date

Monday, July 21, 2025

Working time

Full-time

Ref#

20036164

Job Level

Individual Contributor

Job Type

Experienced

Job Field

SERVICE DELIVERY MANAGEMENT

Seniority Level

Associate

Currency

USD - United States - US

Annual Base Salary Minimum

68,940

Annual Base Salary Maximum

137,880

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) .

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

Purpose:

• Responsible for the management of client-facing projects.

• The role holder develops, documents and maintains program/project schedules.

Scope:

• Builds knowledge of the organization, processes and customers

• Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills

• Receives a moderate level of guidance and direction

• Moderate decision-making authority guided by policies, procedures, and business operations protocol

Primary Responsibilities:

• May perform one or more of the following duties:

• Participates in or leads cross-functional teams focused on the delivery of new or existing projects

• Monitors the project from initiation through delivery

• Organizes the interdepartmental activities ensuring completion of the project on schedule and within budget constraints.

• Responsible for coordinating the delivery of professional services to customers

• Responsibilities include the overall planning, organizing, directing, controlling and delivery of all projects prioritized in alignment with the client’s expectations and business needs

• Ensures the ongoing process/system capability associated with projects and manages any changes required to meet or exceed the expectations established in project designs

• Performs all other duties as assigned

Must have:

+ Excellent oral and written communications skills.

+ High degree of competency with MicroSoft suite of applications.

+ Be comfortable working with and in the Health Care Industry.

+ Valid driver's license and ability to drive to client locations regularly.

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.