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This position requires that you must be a US Citizen for consideration and meet all Federal Contractor employee requirements. Nomad GCS does not support the H1B Visa for this position.

Position : IT Project Engineer

Division : Operations

Department : IT Engineering

Status : Full-Time

Overview: Nomad Global Communications Solutions is a leading provider of communication and response products serving a wide variety of customers. Our purpose is to be the solution when every minute matters. We seek a candidate that is self-inspired to learn and demonstrates a high degree of customer service while positively contributing to our team.

The IT Project Engineer at Nomad GCS is responsible for designing and implementing network configurations that support a wide range of communication technologies, including voice, data, and surveillance systems. This role requires providing end-user technical support, managing IT engineering-related queries, and contributing to both internal and external technical reviews. Candidates must be able to operate within a schedule-driven environment and handle multiple project timelines efficiently. Essential qualifications include a High School Diploma or GED, with a Cisco CCNA certification preferred. The position demands strong troubleshooting skills, a solid understanding of electronic and computer systems, and an ability to work effectively both independently and as part of a team.

ESSENTIAL FUNCTIONS / RESPONSIBILITY:

+ Design and implement network configurations across various communication technologies including voice, data, RF, cellular, VSAT, CCTV, and surveillance systems.

+ Provide end-user technical support and write configurations for communications equipment, ensuring project requirements and customer standards are met.

+ Work within a schedule-driven environment, ensuring timely completion of projects as timing is a critical function of each.

+ Conduct project kickoff meetings, participate in IT department meetings, and contribute to External Technical Review (ETR) meetings with customers.

+ Research, analyze, and evaluate the feasibility, cost, and maintenance requirements of designs or applications to ensure alignment with customer needs and industry standards.

+ Design test product development or engineering projects, oversee quality assurance through design reviews and in-house qualifications, and ensure that product development meets all specifications and requirements.

+ Manage IT Engineering related queries, and provide troubleshooting support and technical assistance to Engineering, Sales, and Production departments and end user.

+ Take on additional duties as assigned.

BASIC KNOWLEDGE DESIRED:

+ Comprehensive understanding of electronic equipment, computer hardware, and software, including applications and programming.

+ Broad knowledge of strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.

+ Familiarity with Microsoft Office and other proprietary systems relevant to communications technologies.

+ Demonstrate understanding and application of Nomad Core Values.

PHYSICAL DEMANDS:

+ Regular use of hands and arms to manipulate, handle, feel, reach, or operate objects, tools, or controls. Ability to stand and sit for extended periods as required by task assignment.

+ Frequent standing, walking, and sitting throughout the day. Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.

+ Ability to lift and/or move up to 25 pounds frequently and up to 50 pounds occasionally. Assistance required for anything heavier than 50 pounds.

+ Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus and distinguish colors, necessary for both office tasks and production work.

+ Must have the physical stamina to adapt to varying workload demands and stand or sit for prolonged periods depending on the specific tasks of the day.

WORKING ENVIRONMENT:

+ Work is split between a partially environmentally controlled indoor manufacturing area and a professional office setting. Temperatures in the manufacturing area can fluctuate between 60°F and 100°F, typically maintained around 70°F in the office.

+ Exposure to varying noise levels from moderate in the office to loud on the production floor; safety hearing devices provided as needed.

+ Possible exposure to household and commercial chemicals with adherence to safety protocols outlined in Safety Data Sheets (SDS) required. Safety glasses and closed-toed shoes are mandatory when on the production floor.

+ Regular interaction with team members, guests, and clients in a professional setting. Everyday workwear must be business casual/smart casual and appropriate for the office environment.

+ Use of additional personal protective equipment (PPE) such as respirators or protective coveralls may be necessary for specific tasks on the production floor.

QUALIFICATIONS & EXPERIENCE:

+ High School Diploma or GED; further education is preferred.

+ Cisco CCNA certification or greater is preferred and may be required within a reasonable time frame.

+ Extensive experience in voice and data networking, and end-user technical support roles.

+ Demonstrated ability to implement new operating procedures, resolve system malfunctions, and provide technical information.

+ Proven track record of positively being team-oriented during team projects and reliable during individual projects and travel.

+ Strong troubleshooting and customer service skills, with the ability to convey technical information effectively to all stakeholders.

+ Experience in drafting technical documentation, BOMs, and maintaining project-specific documentation such as OneNote notebooks and Vizio block diagrams.

Nomad GCS is an equal opportunity employer, (EOE,) and voluntarily follows affirmative action guidelines. As an equal opportunity employer, Nomad GCS does not discriminate in its employment decisions on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable state and local laws.

Department

60-IT Engineering

Employment Type

Full-Time

Minimum Experience

Experienced

Compensation

$65 - $75,000 salary w/benefits