• Operations Director

    Taco Bell (Breaux Bridge, LA)


    Restaurant Director Of Operations (DAO)

     

    Who We Are

     

    Families come in all shapes and sizes, and the Wendy's family is no exception! At Wendy's, powered by HAZA Foods, we believe in creating a welcoming and supportive environment where leaders thrive, teams grow, and guests feel at home. As one of the largest Wendy's franchise operators in the U.S., we are committed to quality, opportunity, and success-both in our restaurants and for our people.

     

    The Director of Operations oversees the day-to-day operations of a Market, ensuring efficient and effective management of all aspects of the business. This role involves strategic planning, coordinating with various departments, optimizing processes, and maintaining high standards of service and customer satisfaction. The Director of Operations plays a crucial role in achieving the company's financial goals and ensuring the overall success of the restaurant group.

    Key Responsibilities

    + Strategic Planning and Execution

    + Develop and implement operational strategies to achieve business goals.

    + Monitor industry trends and adjust operations strategies accordingly.

    + Collaborate with senior management to develop long-term plans for growth and sustainability.

    + Operational Management

    + Oversee daily operations of multiple restaurant locations.

    + Ensure compliance with health and safety regulations.

    + Optimize operational processes to increase efficiency and reduce costs.

    + Implement and monitor standard operating procedures (SOPs).

    + Financial Management

    + Prepare and manage budgets for each restaurant location.

    + Analyze financial statements and operational reports to identify areas for improvement.

    + Implement cost-control measures to enhance profitability.

    + Monitor inventory levels and manage supply chain operations.

    + Staff Management and Development

    + Recruit, train, and mentor restaurant managers and key staff.

    + Develop and implement staff training programs.

    + Foster a positive and productive work environment.

    + Conduct performance evaluations and provide feedback.

    + Customer Service and Quality Control

    + Ensure high standards of customer service and food quality.

    + Address customer complaints and resolve issues promptly.

    + Implement customer feedback mechanisms to improve service.

    + Marketing and Sales

    + Collaborate with the marketing team to develop and execute promotional campaigns.

    + Monitor sales performance and implement strategies to drive revenue growth.

    + Analyze market trends and adjust sales strategies accordingly.

    + Technology and Innovation

    + Evaluate and implement technology solutions to enhance operations.

    + Stay updated on industry innovations and integrate best practices.

    + Compliance and Reporting

    + Ensure compliance with all local, state, and federal regulations.

    + Prepare and present operational reports to senior management.

    + Maintain accurate records and documentation.

    Qualifications

    + Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field. Master's degree preferred.

    + Experience: Minimum of 7-10 years of experience in restaurant operations management, with at least 3-5 years in a leadership role.

    + Skills:

    + Strong leadership and team management skills.

    + Excellent communication and interpersonal abilities.

    + Proficiency in financial analysis and budgeting.

    + Strategic thinking and problem-solving skills.

    + Knowledge of restaurant management software and technology.

    + Ability to work in a fast-paced, dynamic environment.

    + Strong organizational and multitasking skills.

     

    Working Conditions

     

    + This position may require working evenings, weekends, and holidays.

    + Frequent travel between restaurant locations is expected.

    + Ability to handle high-stress situations and maintain professionalism under pressure.

     

    Compensation

     

    + Competitive salary based on experience.

    + Performance-based bonuses.

    + Comprehensive benefits package including health, dental, and vision insurance.

    + Paid time off and holidays.

    + Opportunities for professional development and career growth.

    + Conclusion: As a Restaurant District Manager, you play a pivotal role in overseeing the operational and financial success of multiple restaurants within a the district. Your leadership, strategic planning, and operational expertise contribute to the overall growth, profitability, and brand reputation.

     

    Conclusion: As the Director of Operations, you play a pivotal role in overseeing the operational and financial success of multiple districts within the market. Your leadership, strategic planning, and operational expertise contribute to the overall growth, profitability, and brand reputation.