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Sr. Specialist, Inventory & Logistics

Compensation: The entry pay rate for this role is $22/hr.

Overview:

As a Senior Specialist of Inventory & Logistics, you’ll play a crucial role in driving operational excellence and ensuring seamless inventory and supply chain processes within Wayfair’s Physical Retail store in Wilmette. Reporting to the Department Manager, you’ll lead key initiatives that optimize inventory accuracy, streamline logistics operations, and enhance overall store efficiency. Using data-driven insights and strong problem-solving skills, you’ll implement best practices to improve product availability, reduce discrepancies, and support a flawless customer shopping experience.

In this role, you’ll also mentor Logistics & Inventory Specialists, collaborate closely with cross-functional teams, and take ownership of projects that elevate store performance. The ideal candidate thrives in a fast-paced, evolving environment, has a strong background in inventory management and logistics, and is passionate about building scalable solutions that drive retail success.

What Does a Sr. Specialist of Inventory & Logistics Do?

+ ⏰ Demonstrate Reliability & Professionalism: Maintain strong attendance and clear communication to meet business needs. Proactively address scheduling or operational challenges to ensure consistent store coverage.

+ 📊 Lead Inventory Control & Accuracy: Own the Cycle Count Program and other inventory control efforts to keep stock levels accurate, minimize shrinkage, and optimize inventory flow. Analyze data trends to forecast demand and adjust inventory strategies.

+ 🚚 Optimize Logistics & Supply Chain Operations: Evaluate and improve logistics workflows to increase efficiency, lower costs, and speed up fulfillment. Implement best practices for shipment processing, stock replenishment, and supply chain coordination.

+ 📦 Oversee Shipment Processing & Vendor Coordination: Manage inbound and outbound shipments with accuracy. Partner with vendors and distribution teams to resolve fulfillment issues and improve delivery timelines.

+ ⚙️ Drive Operational Excellence & Compliance: Monitor compliance with inventory and logistics policies, conduct regular audits, and apply corrective actions to uphold high operational standards.

+ 👥 Mentor & Develop Logistics Team Members: Train and support Logistics & Inventory Specialists by sharing best practices, troubleshooting challenges, and promoting a high-performance culture.

+ 📈 Analyze Performance & Drive Data-Driven Decisions: Track KPIs related to inventory, shipping, and logistics. Use insights to identify improvement areas and recommend effective solutions.

+ 🤝 Ensure Cross-Functional Alignment: Collaborate with store leadership, merchandising, and operations teams to integrate logistics with broader business goals. Provide insights to improve product availability and customer satisfaction.

+ 🛠️ Solve Problems & Lead Continuous Improvement: Identify bottlenecks and implement innovative solutions to boost workflow, accuracy, and efficiency.

+ ⚡ Adapt to Rapid Change & Evolving Business Needs: Stay agile in a fast-paced environment, managing shifting priorities and proactively addressing challenges.

You’ll Thrive in This Role if You Have:

+ 🎓 Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field preferred, or equivalent work experience.

+ 📦 Experience: 3 to 5 years in inventory control, logistics, or supply chain operations, ideally in retail. Proven experience leading projects, mentoring teams, and improving operations.

+ 📊 Inventory & Logistics Expertise: Deep knowledge of inventory management, logistics workflows, and stock accuracy best practices. Familiarity with Warehouse Management Systems and inventory tracking tech is a plus.

+ 🧠 Analytical & Problem-Solving Skills: Strong ability to analyze data, spot trends, and develop practical solutions for efficiency, accuracy, and cost control.

+ 👥 Leadership & Collaboration: Experience mentoring and developing team members while partnering across store leadership, merchandising, and operations.

+ 💻 Technical Proficiency: Skilled with Microsoft Office (especially Excel) or Google Suite (especially Sheets). Experience with inventory management, order management, and scan technology preferred.

+ 🏋️ Physical Requirements: Ability to stand, kneel, crouch, and perform repetitive motions frequently. Must be able to lift, carry, push, or pull up to 50 pounds.

+ 📅 Availability: Open availability including nights, weekends, and holidays is required.

Additional Physical and Environmental Requirements:

+ 💪 Physical Activity:Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.

+ 🧎 Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.

+ 📦 Lifting Ability: Must be able to lift and/or move up to 50 lbs regularly.

+ 👀 Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.

+ 🌡️ Temperature Flexibility: Comfortable in environments with varying temperature conditions.

+ 🔊 Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.

+ ⚠️ Safety Awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.

What are the Benefits*?

+ 💰 Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases.

+ 🚀 Career Growth: Access professional development and advancement opportunities to help you grow with us.

+ 🩺 Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.

+ 🌴 Time to Recharge: Start accruing paid time off immediately—because work-life balance matters.

+ 💼 401(k) with Company Match: We’ll match up to 4% to help you plan for your future.

+ 🎓 Tuition Reimbursement: Eligible after 6 months of employment—learn, grow, and get support along the way.

+ 🛒 Wayfair Employee Discount: Save big on the pieces you love—plus get 10% off at our in-store restaurant 🍽️.

+ 👶 Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.

+ ✨ And So Much More*: We’ve got more good stuff where that came from! NOTE: our full-time roles receive the full benefits package above, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].