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Hybrid role out of our Waltham, Chicago, or Philadelphia offices.

We are seeking a highly adaptable and strategic Senior Project and Program Manager to lead and orchestrate complex, cross-functional initiatives within our Content Experience team. This role is ideal for someone who thrives in ambiguity, can independently lead programs from concept through execution, and thrives in a fast-paced, multifaceted environment in a dynamic environment. The ideal candidate will have experience with content enablement and workflow platforms (i.e. Seismic, Workfront), healthcare industry knowledge, and a proven track record of managing large-scale events and strategic programs.

Key Responsibilities:

Program Leadership & Delivery

+ Lead the end-to-end delivery of content experience initiatives across reputation, demand generation, sales enablement, and customer campaigns, tailored to the provider, commercial, and international segments.

+ Establish and manage project plans, timelines, and milestones to ensure on-time, high-quality execution

+ Project manage cross functional content delivery for major industry events (e.g., HIMSS, HLTH).

+ Identify and mitigate risks, remove roadblocks, and escalate issues as needed to maintain momentum.

+ Support vendor management for the Content Experience team

+ Collaborate with relevant cross functional teams across marketing, sales, product, legal, and external vendors in support of team deliverables

Customer story packaging

+ Partner with customer facing teams to ensure delivery of customer stories, case studies, and value-driven content programs.

+ Develop and maintain a centralized repository of customer stories and case studies to support campaigns, events, and digital engagement.

Content Enablement & Seismic Platform Program

+ Support adoption, governance, and optimization of the Seismic platform

+ Stay current on Seismic platform capabilities and champion adoption and best practices across the marketing organization.

+ Partner with training and content teams to ensure effective tagging, reporting, and usage analytics.

+ Provide regular platform reporting and actionable insights and recommendations to improve content usage and impact

Print Program & Digital Transition

+ Lead the transformation of the print program toward a digital-first strategy, optimizing content delivery and accessibility.

+ Oversee the creation, management, and distribution of digital assets through Seismic.

+ Ensure alignment with content governance, brand standards, and user accessibility.

+ Manage budget and reporting to Director.

Innovation & Problem Solving

+ Identify gaps and opportunities, propose solutions, and implement improvements independently.

+ Embrace ambiguity and pivot quickly to meet evolving business needs.

Cross-Functional Collaboration:

This role will work in close partnership with the Programs & Campaigns, Segments, and Digital Experience teams, with focus on:

+ Align on Planning & Prioritization: Conduct regular syncs to coordinate timelines, resource allocation, and project dependencies.

+ Coordinate Execution: Ensure seamless collaboration across teams to deliver high-impact programs and content.

+ Joint Launch Readiness: Collaborate to ensure all content, enablement tools, and segment-specific requirements are met for successful campaign, event, and product launches.

+ Feedback & Continuous Improvement: Share insights and post-launch learnings to refine future strategies and improve operational efficiency.

This collaboration ensures a consistent, high-quality approach to program delivery across all business segments.

Qualifications:

Education: Bachelor’s degree in Marketing, Communications, Business, or related field (or equivalent experience).

Experience: 6+ years in cross-functional project/program management, preferably in healthcare or pharmaceuticals.

Skills:

+ Experience with Seismic or similar content enablement platforms.

+ Exceptional communication, presentation, and stakeholder management skills.

+ Proficiency in project management tools (e.g., Workfront, Asana, Jira).

+ Ability to work independently, solve complex problems, and lead with minimal direction.

+ Experience working with international teams

+ Proven ability to deliver large-scale content programs, including major events

+ **Certifications:** PMP preferred.

Traits for Success:

+ Ability to work across different teams, levels and skills

+ Comfortable with ambiguity and shifting priorities.

+ High emotional intelligence and intellectual curiosity.

+ Self-starter who can define and evolve their own role.

+ Strategic thinker with a hands-on approach.

_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._

Compensation:

Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $121,350 - $170,050

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.