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Become a part of our caring community and help us put health first

The Business Support Coordinator will be expected to provide coverage in multiple Primary Care Center locations across the metro Atlanta area.

Key Responsibilities include:

+ Provide general coverage for staffing needs at Centerwell Primary Care offices in the Metro Atlanta area. May be required to drive between centers as needed.

+ Greet and assist all visitors and callers in a professional and courteous manner, ensuring a welcoming experience for patients, clients, and staff.

+ Manage scheduling, including appointment calendars, patient visits, and coordination with internal teams to optimize workflows.

+ Gather, compile, and verify information for reports, presentations, forms, and databases, ensuring accuracy and confidentiality at all times.

+ Maintain and update records, including patient and office records, utilizing electronic systems such as EMR, CRM, spreadsheets, and databases.

+ Respond to and redirect inquiries from external and internal sources, providing prompt and accurate information about the organization’s activities and processes.

+ Perform routine office management tasks, including answering telephones, taking messages, distributing incoming and outgoing mail, photocopying, filing, and maintaining office supplies or inventory.

+ Communicate with external vendors to arrange for equipment service and repair as needed.

+ Support billing and payments by updating patient accounts and collecting payments when applicable.

+ Ensure the reception area and office spaces are tidy, sanitized, and well-stocked.

+ Assist with additional administrative duties as required, such as ordering supplies and managing courier packages.

Use your skills to make an impact

Required Qualifications

+ Bachelor's Degree

+ Customer focused

+ Ability to manage multiple or competing priorities

+ Strong attention to detail

+ Capacity to maintain confidentiality

+ Strong organizational skills

+ Proficient in Microsoft Outlook, Word, and PowerPoint and Excel

+ This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$39,000 - $49,400 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources