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*Please Note:*All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number, and a description of duties performed.*/To receive Military Employment preference, a copy of the DD Form 214 (member #1 not accepted), NA Form 13038, VA Summary Benefits Letter, or a DD form 1300 must be provided before an interview can be extended./**College transcripts, licenses, certifications, etc. must be provided before an interview can be extended.If this information is not provided prior to the interview, your application may be rejected because it is incomplete. Attaching documents to the application is preferred.*Resumes do not take the place of this required information.

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*A skills test such as a presentation will be required at the time of the interview.*

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*To learn more about TVC Employee Benefits, please click on this**link**.*

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*Submitted Through Work in Texas: *

Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile:CAPPS Recruit**

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*General Description:*

The Communications and Outreach Director for the Texas Veterans Commission serves under the guidance of the Deputy Executive Director. This position performs advanced (senior-level) managerial work and oversees all aspects of the organization's internal and external communication efforts. This position is responsible for creating and managing a strategic communications plan that ensures diversified and integrated outreach to Texas veterans and their families. The primary duties include strategic vision, editorial review, budget and personnel planning, and providing public relations guidance to executives. The Director manages a talented team of communications professionals and creatives to develop effective, integrated campaigns and messaging. This position oversees the budget planning and development of published materials, promotional items, and paid media campaigns. The Department includes in-person outreach, media relations, website management, annual reports, digital media, newsletter, podcasts, and more.

*Essential Duties & Responsibilities:*

• Project manages the creation and publication of annual reports, informational brochures, and other printed materials.

• Collaborate with internal and external partners to align communication strategies with marketing, public relations, and digital initiatives.

• Provide editorial review for the website, press releases, scripts, social media channels, and all other digital and print content for the agency.

• Plan and execute integrated campaigns that increase awareness of services in the veteran community and overall reach of the TVC.

• Oversee agency-wide messaging strategies and fill-in as needed in the writing of talking points, scripts, and presentations for agency leadership.

• Manage the Communication and Outreach department staff to ensure efficient and productive operation, oversee the department budget and purchasing, and plan effectively for future expenses and opportunities.

• Oversee media relations activities with Public Affairs Officer, including building relationships with journalists, drafting media pitches, and coordinating interviews to create earned media.

* Monitor and analyze communication efforts, providing regular reports and insights to executive leadership.

* Gather and submit the performance measures for the department, working to increase veteran engagement metrics every quarter.

* Oversee the successful operation of quarterly Commission meetings.

* Cohost in-person events with state agencies and other partners, leading the event planning for regularly scheduled events across the state.

* Lead the training of best communications practices for executives and agency staff.

• Lead the creation and distribution of compelling content, including press releases, articles, social media posts, and marketing materials.

• Develop and maintain relationships with key stakeholders, such as partners, clients, and community members.

• Manage crisis communication efforts and develop strategies to protect the organization's reputation during challenging situations.

• Assists with developing long-range and short-term plans.

• Supervises the work of others.

• Travel up to 25% of the time is required for work-related functions. A valid Texas driver’s license is required.

• Occasional work hours other than 8-5 are required for work-related functions.

• Performs other duties as assigned.

*Military Crosswalk Information:*

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

*Minimum Education:*

Graduation from an accredited four-year college or university with bachelor’s degree in communications, public relations, marketing, or a related field.*College Transcripts are required and must be provided before an interview can be extended, it is preferred they be attached to the application.*

*Minimum Experience:*

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Three (3) years’ experience in a communications or marketing management role.

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*Additional Requirements:*

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A valid Texas Driver’s License must be provided within 90 days of hire.

Knowledge of digital communication tools and platforms.

Excellent written and verbal communication skills.

Ability to work a flexible schedule to meet required deadlines and represent the agency at events.

*Knowledge, Skills, and Abilities:*

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• Knowledge of digital communication tools and platforms.

• Excellent written and verbal communication skills, with the ability to tailor messages to different audiences and platforms.

• Strong leadership and team management skills.

• Adaptability for changing priorities and skill to handle multiple projects simultaneously.

• Ability to work a flexible schedule to meet the required deadlines and represent the agency at events.

• Knowledge of Microsoft Office.

• Prior experience with mass mail marketing tools, such as iContact or GovDelivery.

• Skill with social media and media monitoring software.

• Knowledge of CMS platforms, preferably WordPress.

*Environmental & Physical Conditions: *

Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.

*Notes to Applicants:*

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*To receive Military Employment preference, applicable source documents**must be provided before an interview can be extended. Attaching documents to the application is preferred.*

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*College transcripts, licenses, certifications, etc. must be provided before an interview can be extended. Attaching documents to the application is preferred.*

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*If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview.*

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*This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position.*

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*DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. APPLICANTS SCHEDULED FOR INTERVIEWS WILL BE CONTACTED.*

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*Veterans Information: The TexasVeterans Commission is committed to hiring Veterans and is proud to employ the highest percentage of Veterans among all state agencies. Additional info may apply via the job posting.*

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*AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:*

The Texas Veterans Commission does not discriminate on the basis of person’s color, race, national origin, gender, gender identity/gender expression, sexual orientation, marital status, disability religion, or age in employment or the provision of services.

**Job:** **Management*

**Organization:** **TEXAS VETERANS COMMISSION*

**Title:** *TVC - Communications & Veterans Outreach Director (Director I)*

**Location:** *Texas-Austin*

**Requisition ID:** *00051336*