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Administrative Assistant III - Central Regional Office

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Administrative Assistant III - Central Regional Office

Salary

$24.45 - $34.23 Hourly

Location

Denver Metro, CO

Job Type

Full Time

Job Number

IKA 04121 07/21/2025

Department

Colorado Department of Human Services

Division

OCYF (Office of Children, Youth & Families)

Opening Date

07/21/2025

Closing Date

7/29/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

4120 South Julian Way, Denver, CO 80236

Hiring Pay Rate

Rate of pay depends on qualifications

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

[email protected]

Salary Note

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

This position is open only to Colorado state residents.

Please note: This recruitment may be used to fill multiple vacancies.

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

About the Division of Youth Services:

The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, assessment, commitment, and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates 15 secure youth centers that serve youth between the ages of 10 and 21 who are pre-adjudicated, sentenced, or committed. For pre-adjudicated youth, the Division is also responsible for managing and overseeing Colorado Youth Detention Continuum programs (SB 91-94), a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State.

We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: www.colorado.gov/cdhs/dys

Description of Job

Purpose of the Work Unit:

The DYS Central Region office provides a continuum of residential and non-residential services that encompass commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. Regional Offices are responsible for: Oversight of the region's client management and parole systems; liaison and collaboration with juvenile justice and human services local agencies; representing the division on local collaborative management (HB 04-1451) projects; collaboration and coordination with local judicial districts to administer the Colorado Youth Detention Continuum programs (SB 91-94) detention services programs; and, The development of local resources to meet the needs of youth and families as they transition from residential treatment back to their communities. Client management is an overarching case management system for youth who are committed to the custody of the Department of Human Services, Division of Youth Services. The system functions to guide youth through the commitment continuum from assessment through parole; develop treatment and supervision plans for each committed youth; monitor the youth's progress in treatment through regular contact with program staff; present the youth's community treatment plan to the Community Review Board when community-based programming is prescribed; prepare the parole plan and present the plan and the youth before the Juvenile Parole Board; procure transition and parole services for youth upon community transition; supervise and monitor each youth's progress while on parole; and, advocate for the needs of the youth in their care. In addition, regional offices also negotiate contracts with residential and non-residential treatment providers and monitor those programs for contract compliance and compliance with department and division policies and procedures.

Purpose of the Position:

This position is intended to provide administrative support to the DYS Central Region Office employees. This position also corresponds and works with DYS Central Region Office management supervisors, program assistants, administrative assistants, and other DYS employees across the state to provide additional support and ensure mandates are met and service delivery is uninterrupted.

Job Duties:

+ Support and assist Client Managers and Client Manager Supervisors in a variety of ways throughout the complete continuum of care from the time of new commitment caseload assignments through completion of parole. Works independently to ensure all juvenile confidentiality, Personal Identifiable Information, and Protected Health Information documents, records, and data received and observed are restricted, protected, and safeguarded as required by laws, rules, policies, and procedures.

+ Assisting victims in understanding and exercising their rights as it relates to the Colorado Victim Rights Act.

+ Work independently to ensure all juvenile and legal guardian confidentiality, Personal Identifiable Information, and Protected Health Information documents, records, and data received and observed are restricted, protected, and safeguarded as required by laws, rules, policies, and procedures.

+ Assist in gathering and tracking regional information when needed for reporting functions and other ad-hoc projects and assignments, such as, but not limited to, the Department’s or the Division’s strategic goals and initiatives.

+ Assist in the administrative operation of the office through customer service and office coverage. Maintain a clean and organized office environment.

+ Other duties as assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Important Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Experience is calculated on a full-time equivalency basis, therefore, it is important to accurately notate the hours you averaged per experience section entry. Volunteer work or related type of experience may be used to meet the qualifications, but must be clearly documented. It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies and background as they relate to the duties outlined in the job announcement. Part-time experience will be pro-rated. *Please note: RESUMES will not be accepted in lieu of a complete application. Applications with no work history will be failed for being incomplete.

Minimum Qualifications

Experience Only:

Three (3) years of relevant experience performing administrative like job duties such as: data entry, email and phone correspondence, confidential records management, updating information in complex databases, and other similar sorts of job duties.

OR

Education and Experience:

A combination of related education and/or relevant experience performing administrative like job duties such as: data entry, email and phone correspondence, confidential records management, updating information in complex databases, and other similar sorts of job duties equal to three (3) years

Please Note: As part of the Comparative analysis process, candidates who meet the minimum qualifications maybe required to take and pass on online skills assessment test. Notifications, as well as instructions will be sent via email, so applicants are encouraged to continually check for emails.

Preferred Qualifications:

+ Critical Thinking, Decision Making, and Problem Solving - Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions , conclusions, or approaches to problems with minimal to no supervision.

+ C ustomer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction .

+ C ommunication - Of the oral and written English language – experience with oral presentations and public speaking; experience with structure and content of the English language, including the meaning and spelling of words , rules of composition, and grammar.

+ T echnology and Computers - Experience with software and hardware, data systems, multi-relational databases, Internet, email, and other workplace technology and electronic devices.

Highly Desirable Competencies:

+ Microsoft Office or Microsoft 365 Experience - Word, Excel, Access, and PowerPoint .

+ M icrosoft Office Specialist Certification

+ J ob Knowledge - Previous working experience within Regional Center Operations with the Colorado Division of Youth Services

Conditions of Employment:

+ Be a minimum of 21 years of age, with no felony convictions or history of domestic violence.

+ Possess and maintain a valid U.S. driver's license.

+ May need to travel to attend meetings, run office errands, or transport vehicles to maintenance shop for repair.

+ Pass C.R.S. 27-90-111 background check investigations.

+ Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and explain why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination, or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

+ Included in the background investigation process is a current/previous employer check. Your current and previous employers within the last 10 years must be listed on your application, even if the job duties are unrelated to the Administrative Assistant III position. Incomplete work history and employer information (address, phone, supervisor name, beginning and end dates) or omission of former employers may result in application disqualification.

+ Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Central Region Office On The Job Training Program, and mandatory training in all subject areas.

Appeal Rights:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

Toll Free Applicant Technical Support

The Assessment Process (https://cdhs.colorado.gov/information-for-job-applicants#assessment-process)

For additional recruiting questions, please contact [email protected]

Please Note: As part of the Comparative analysis process, candidates who meet the minimum qualifications will be required to take and pass on online skills assessment test. Notifications, as well as instructions will be sent via email, so applicants are encouraged to continually check for emails.

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

+ Medical and dental health plans

+ Employer supplemented Health Savings Account

+ Paid life insurance

+ Short- and long-term disability coverage

+ 11 paid holidays per year plus vacation and sick leave

+ BenefitHub state employee discount program

+ Employee Wellness program (https://coloradostateofhealth.com/)

+ Excellent work-life programs, such as flexible schedules, training and more

+ Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Describe in detail your ability to work autonomously. Provide an example where you had to work autonomously to maintain a project or workload while ensuring productivity throughout your work day.

02

Can you describe your approach to staying up-to-date with emerging technologies? How do you integrate new advancements into your work?

03

Tell us about a time when you encountered a difficult problem at work. How did you analyze the situation and come up with a solution?

04

Check all the software applications with which you have 6 months or more of experience using.

+ Adobe

+ CPPS/HRDW

+ Kronos

+ Maximo

+ MS Access

+ MS Excel

+ MS PowerPoint

+ MS Word

+ TRAILS

+ CORE/COFRS

+ Web Reports or Designs

+ Google Mail

+ Microsoft Office 365

+ Smartsheet

05

If you are a Veteran and you are requesting Veteran's Preference you must upload your DD-214 or VA letter to your application.

+ I am not a Veteran

+ I have uploaded my Veteran Preference documents (DD214 or VA letter)

+ I am a Veteran, but not requesting Veteran's preference

06

Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

+ Yes

+ No

07

If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

08

If you are a former state employee, please identify what state agency you worked with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience)

09

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

10

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

+ This information is available to me and I have read this information.

+ I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

Required Question

Employer

State of Colorado

Address

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the "Printer" icon located above the job title

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Website

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