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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Medical Affairs Group

Job Sub** **Function:

Professional Medical Education

Job Category:

People Leader

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Johnson & Johnson MedTech is recruiting for a Manager, WW Commercial Education, Robotics and Digital Solutions. The location for this position is Santa Clara, CA.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Manager, WW Commercial Education, Robotics & Digital Solutions is responsible for the development and delivery of comprehensive training programs for the internal teams commercializing and selling a surgical robotic system and tools. This will be achieved through strong clinical / customer knowledge along with exceptional collaboration and teamwork with R&D, Marketing, Professional Education, Commercial Education, Commercial leaders, and External Partners. They will work closely with regional partners and commercial leaders to develop learning continuums and deploy a global training program demonstrating standard methodologies in adult learning and use of technology. They will also metric and track effectiveness of training programs to implement continuous improvement. The Manager will partner closely with colleagues in Global Education Solutions, as well as external partners to co-create the learning strategy and ensure a high degree of execution consistency.

Core Job Responsibilities:

Strategy

+ Collaboratively develop the learning strategy and design/improve learning programs to advance the clinical, technical and sales strategy proficiency of the global commercial/ sales organizations.

+ Support the strategy and architectural definition of educational programs.

+ Develop robust commercial education project timelines, needs assessments and value proposition while gaining alignment across key partnerships.

+ Assist with building global learning continuums for prioritized product launches and ensures content is accessible to commercial teams.

+ Assist with the development and implementation of metrics tracking education program efficacy and effectiveness.

Project Leadership and Execution

+ Build, implement, measure, adjust Train-the-Trainer (TTT) programs for regional partners to ensure seamless handoff of content for all learning experiences.

+ Function as a primary administrator for a learning management system and maintain content integrity throughout product lifecycle.

+ Assist with the development and implementation of metrics tracking education efficacy and effectiveness.

+ Partner closely with curriculum design and subject matter experts to ensure effective and engaging education of internal team members.

+ Ensures compliance with HCC and Company guidelines when facilitating content.

+ Leverage technology to bring high engagement, efficiency, and effectiveness to learning programs.

+ Facilitate virtual and in-person education programs with a focus on innovative learning programs and delivery.

Stakeholder Engagement and Communication

+ Exemplify collaboration with multiple internal and external partners.

+ Lead cross-functional teams across a diverse organization through influence management and persuasive skills.

+ Enable strong collaboration with multiple internal and external partners to assess and leverage innovative training technologies and models to meet Commercial Education strategy objectives.

+ Excellent communication skills, verbal and written required.

Qualifications:

+ A minimum of a bachelor’s degree is required.

+ Minimum of 6 years in dynamic Healthcare Commercial or Education roles such as: Sales, Sales Training, Professional Education, Instructional Design, Clinical / Medical Education, Marketing or Sales Management; or other applicable experience.

+ Excellent written and verbal communication skills, including the ability to listen, understand customer feedback, and competently relay information within the organization.

+ Experience educating clinicians, sales team members, and/or peers on complex medical devices or technologies.

+ Strong clinical expertise in related platforms and procedures (such as soft tissue robotics, laparoscopic surgery, endocutters, energy, bariatrics, general surgery, urology,) with[LR1] proficiency in anatomical, specialty and product knowledge are preferred.

+ Medical Device sales experience is preferred.

+ Experience in leading complex learning and development programs is preferred.

+ Project management experience is required.

+ High technological and business proficiency is also required.

+ Strong influence management and communications skills is required.

+ Ability to work in a regulated environment in compliance to ISO 13485 and 21 CFR 820.

Other:

+ This role with be based out of Santa Clara, CA. and may require up to 40% travel (international and domestic)

+ The anticipated base pay range for this role is $141,000 to $227,700

Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.