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Summary This position is located in the Center for Learning, Literacy and Engagement Division, Office of Communications, Outreach and External Relations, Office of The Librarian. The position description number for this position is 464624. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a Compflex work schedule. This is a non-supervisory, non-bargaining unit position. Responsibilities Performs duties in a number of administrative functional areas, such as office management and personnel administration. Responds to questions about Library administrative policies, particularly with regards to administration, operations, and human resources. Provides guidance and procedures and advises managers and program staff on an array of administrative matters, such as performance management cycles requirements, hiring policies and guidelines, and budget climate. Analyzes office procedures and operational needs to ensure administrative support and operational needs are consistently understood and followed. The incumbent maintains effective communications and recommends policies and procedures to improve administrative effectiveness and efficiency of CLLE. Utilizes Library software applications, systems, and reporting processes (e.g., Confluence, FAME, eManagement, EmpowHR, Momentum, Service Now, GovTA) to complete assignments in a timely, effective, and efficient manner. Evaluates inter-related processes and identifies problems or deficiencies and recommends ways to improve the effective and efficiency of operations in a program or support setting. The incumbent serves as a backup to other timekeepers. Liaises with internal offices and stakeholders (e.g., LCA, SUPD, ISS) on procurement and facility-related matters. Works collaboratively with LIBN division staff to ensure items are procured appropriately. Communicates, explains, interprets, and advises on agency's procurement and facility policies, regulations, and procedures to CLLE staff as needed. Assists CLLE managers, staff, and others in acquiring procurements and facility services. Drafts written standard operating procedure documents for administrative processes, such as submitting travel vouchers, purchasing requests, performance and awards documentation, and provides guidance on these procedures as needed to staff. Prepares presentations and other documents for CLLE management. Manages CLLE units’ physical records management and digital file plan records management of permanent records, while serving as the Records Liaison. Keeps administrative and personnel files up-to-date and in accordance with Library practices. Assists in the development of CLLE's budget, providing historical data and trends from yearly spending trackers. Processes transactions associated with CLLE budget expenditures, including: training, travel, printing, office supplies, event costs, service contracts, and equipment. Works with CLLE units to assist with yearly budget elaboration. Monitors budget expenditures against eBudget requests, identifying potential issues and advising supervisors. Tracks spending to ensure appropriate management of appropriated and gift and trusts funds throughout the fiscal year and ensures appropriate processing of end-of-year spending. Assists with deadline management for all requests made of CLLE leadership. Monitors progress of the projects by establishing records of timetables and deadlines and tracking completion. Conducts analytical reviews and assessments for better program management. Provides recommendations pertaining to program administration functions to ensure streamlined operations for CLLE programming. Maintains databases and tracking spreadsheets for administrative activities, such as general purchasing, gift funds, recurring programming budgets (e.g., Family Days, Live at the Library), travel, etc. Makes decisions under general guidelines specific to program best practices and compiles information specific to programs. Identifies issues and gathers information to provide management to facilitate the resolution of problems affecting the effectiveness and efficiency of work operations in a program or program support setting. Serves as a liaison collaborating with individuals both internal and external to CLLE. Ensures that responses to all individuals who contact CLLE are provided in the most timely and professional manner by providing excellent customer service, meeting the needs of internal and external staff; and working collaboratively with management to ensure that all staff needs are addressed. Ensures that accurate information is communicated in both verbal and written form. Serves as a liaison between assigned CLLE Chiefs and the Travel Office of the Library of Congress to facilitate accurate travel plan submissions and vouchers in E2. Attends Travel & Transportation training and shares learning with assigned staff on a regular basis. Assists the Senior Administrative Specialist with monitoring and tracking training compliance for all of CLLE. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. Requirements Conditions of Employment Conditions of Employment Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to perform administrative management functions. ** Ability to plan, organize and execute work.** Ability to utilize computer technology.** Ability to communicate in writing. Knowledge of budget, financial, and procurement administrative practices and procedures. Ability to Serve as a Liaison. Ability to communicate effectively other than in writing. Education Additional Information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email [email protected]. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.