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Summary This position is located at the Regional Nonappropriated Fund (NAF) Human Resources Office (HRO), Quality of Life Programs (J9), Joint Region Marianas (JRM), Guam. The mission of JRM is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs. Responsibilities Major duties and responsibilities are summarized below. The purpose of the position is to perform human resource and administrative support functions requiring knowledge of civilian human resources functions and processes involving human resource and benefit transactions. Processes the full range of personnel actions for craft and trade and pay band nonappropriated fund (NAF) employees involving a variety of occupations. Processes Requests for Personnel Actions (SF-52s). Ensures supporting documents are complete and attached to SF-52 (e.g. job descriptions, set of duties, etc.). Provides assistance to customers on applicable procedures, instructions, and regulations. Reviews personnel action requests for correctness of position numbers and organizational data. Retrieves data for reports. Determines necessary documents needed to support transactions and ensures they are included in the action and OPF. Establishes and/or maintains OPFs, including consolidation with prior service records. Conducts new employee orientation. Answers employee questions. Ensures benefit enrollments are completed timely and accurately and contain necessary certifications. Assists employees in preparing documents necessary for background investigations. Assists in special projects by gathering data from files and automated systems, and extracting information from official personnel folders. Gathers background information on issues, researches current policy as it relates to the issue, and determines related trends that may impact on the issue at hand. Makes recommendation of necessary action based on research. Composes and types Vacancy Announcements for distribution by mail or E-mail within area of consideration. Prepares advertisement for publication in newspapers requested by the respective departments. Maintains case files for each Vacancy Announcement. Receives visitors and telephone calls; tactfully obtains information about purpose of call or visit, determines if matter can be handled personally, referred to another individual or office, or if it required supervisor's attention. Sets up and maintains databases, spreadsheets and centralized files. Prepares TDY and PCS travel orders for both APF and NAF. A complete list of duties and responsibilities will be provided at the time of hire. Requirements Conditions of Employment Qualifications In order to qualify for this position, resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/). Applicants qualifying based on education, time in grade, credentials, certification, training and/or module completion MUST provide proof of education (i.e. official transcripts/high school diploma), personnel action or SFS0, credentials, statement of service, certification, training and/or module completion at the time of resume submission. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. At least one year of work experience or higher level education that demonstrates the ability to perform the duties of the position. Knowledge of an extensive body of personnel processing rules, procedures or operations. Skill in oral expression to explain processes and procedural matters and provide basic program information. Knowledge of office file arrangement and the purpose and content of documents in the file, including OPFs, the ability to file and retrieve information and maintain suspense records in accordance with office filing procedures. Knowledge of steps and procedures used to process personnel documents. Skill in fact finding and researching files to find relevant information and to logically organize and report on collected information. Ability to make decisions, resolve problems or discrepancies based on knowledge of personnel processing rules, regulations and procedures. Ability to understand and provide basic program information. Knowledge of personnel processing language, procedures and options to process a full range of recurring types of official personnel actions. Knowledge of office file arrangement and the purpose and content of documents in the file, and ability to file and retrieve information and maintain suspense records in accordance with office filing procedures. Familiarity with and ability to type and use a computer including an automated personnel system, Word, Excel, Spreadsheets, Database, etc. Knowledge of personnel and staffing standardized rules, procedures terminology, or requirements related to personnel action processing activities and skill in applying this knowledge to work situations. Knowledge of formats, punctuation, grammar and clerical steps to process and prepare correspondence and documents in an accurate manner. Ability to make decisions, resolve problems or discrepancies based on knowledge of personnel processing rules, regulations and procedures. Basic knowledge of local personnel activities to perform routine clerical tasks. Work is primarily sedentary. Some walking, standing, bending and carrying of light items such as papers and files is required. Subject to satisfactory completion of background checks. Education *SEE QUALIFICATIONS Additional Information AMENDMENT: Vacancy announcement amended to change "This Job is open to" from "Internal to an agency" to "The Public". Vacancy announcement amended to change "Closing Date" from "07/18/2025" to "07/26/2025". Applicants who applied previously under the same Announcement No. need not re-apply unless submitting updated and/or missing information. Some positions have special requirements. In these cases, selection is tentative pending satisfactory completion of these requirements. All selections are contingent upon obtaining satisfactory background and employment reference checks. Males must be registered for or exempt from Selective Service (https://www.sss.gov/register/). Selectees are required to participate in direct deposit. We are an E-Verify participant. This announcement may be used to fill additional vacancies within 60 days of issuance of referral certificate. The Department of the Navy is a drug-free workplace. The use of illegal drugs by CNIC NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace. Military members and their families have a right to reliable and productive Federal workforce. ***Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentative job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the date of the drug test.*** The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation or other non-merit factor. The Department of the Navy provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to: [email protected] to ensure proper consideration is given. The decision to grant an accommodation will be made on a case-by-case basis. PRIVACY ACT STATEMENT FOR NAF APPLICANTS: Authority to request this information is derived from 5 U.S.C. 301, Departmental Regulations. The purpose of this information is to determine the qualifications, suitability, and availability of applicants for employment with a NAF activity, and of current employees for reassignment, reinstatement, transfer, or promotion. The information will be used to assess qualifications, entitlement, and overall employment suitability. Completion of information on this form is voluntary. Failure to provide this information may prevent you from receiving full consideration for the position you seek. BENEFITS: Regular Full-Time (35 - 40 hours per week) All benefits offered including medical, dental, life insurance, spouse & child life insurance, long term disability, annual and sick leave, retirement, and 401(k) savings plan. Regular Part-Time (20 - 34 hours per week) Medical, dental, life insurance, spouse & child life insurance, annual and sick leave, retirement, and 401(k) savings plan. Flexible (0 - 40 hours per week) No benefits offered.