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Summary This position is assigned to the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Forces Support Branch; Fleet Readiness; CNIC. The primary function of the position is to ensure proper usage of the facility, assist in the operation of the recreation activity and provide proper collection and disposition of revenues generated at the assigned facility. Responsibilities Administrative Support (includes but not limited to): · Provides customer service to patrons using the facility, to include: greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes. · Answers telephone, providing information in regards to facility hours of operation, upcoming special events and programs, etc. · Completes the Daily Activity Reports, handling cash where fees apply, verifying the amount of money collected and dropping the cashier bag in the drop safe. · Assists in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants. · Oversees the sale of retail items associated with activities. · Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives. · Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management. · Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs. Instructional Support (includes but not limited to): · Monitors assigned participants in indoor and outdoor activities to include intramural sporting events. · Conducts instructional classes in the assigned recreational area. · Performs basic fitness orientation; identifies and corrects unsafe fitness techniques. · Demonstrates procedures common to the activities and instructs in the use of related equipment. · Establishes/reviews the schedule of events, conducts tours, sets-up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim, lifeguard training, exercise programs, races, pool parties, sporting events, etc.). · Ensures adherence to regulations and safety procedures. Facility/Equipment Maintenance (includes but not limited to): · Ensures facility and sporting fields are open and/or closed at the posted time. Monitors and checks the security of premises. · Monitors activity within the facility, circulating among the patrons to assist with basic use of equipment/gear and to maintain good order and discipline. · Ensures athletic playing surfaces are properly maintained, safe, and ready for play. · Assists in properly cleaning and maintaining equipment/facilities, maintains inventory, performs general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all times (e.g., sweeping and mopping floors; dusting and cleaning workout areas, mirrors, bathrooms, and locker areas; straightening equipment and accessories, etc.). · Makes minor repairs to facilities and equipment when appropriate and assists with outdoor maintenance. · Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor. Requirements Conditions of Employment Qualifications Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess: · Knowledge of MWR policies, rules, and regulations involving the work area. · Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports. · Knowledge of cash handling procedures. · Knowledge of basic fitness, aquatics and sports principles. · Knowledge of safe use and operation of fitness equipment, facility operations, and basic fitness equipment maintenance/repair. · Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook) and others as they relate to fitness, sports and aquatics programming. · Skill and ability to provide fitness, aquatics and sports training or orientation. · Ability to competently and independently carry out day to day recreation operations. · Ability to develop and effectively deliver presentations and/or training. · Ability to communicate effectively both orally and in writing. Education This position does not have a positive education requirement Additional Information Salary is dependent on experience and/or education. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct. REAL-ID REQUIREMENTS IDENTIFICATION FOR INSTALLATION ACCESS Implementation of the REAL ID Act begins May 7, 2025. That day, and any day after that, anyone 18 years and older that plans to visit certain Federal facilities or fly domestically will need a REAL ID or another acceptable form of identification to enter U.S. military bases, including CNRMA Installations, or board federally regulated commercial aircraft. The REAL ID Act, passed by Congress in 2005, establishes minimum security standards for state-issued driver's licenses and identification cards. It was enacted in response to the 9/11 Commission's recommendation to improve the reliability and accuracy of identification documents, making it more difficult for terrorists to obtain fake IDs. What are the implications of the REAL ID Act for accessing military bases? The standard access requirements remain the same for active duty & dependents, DoD civilian personnel, DoD retired personnel & dependents under the age of 18, vetted veterans in possession of a Veteran Health Identification Card (VHIC) and personnel that have been issued a Defense Biometric Identification Card (DBIDS) for any CNRMA Installation access. Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive: Vendors Dependents aged 18 and older Service Providers Veterans with service-connected disabilities Contractors Visitors (includes visitors in same vehicle with CAC holder) Transportation services (taxi, limo, ride share) Agent, Assist, Aid, Care Giver Letters Au Pairs, Child Care Providers