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  • Systems Administrator

    Arena Technical Resources, LLC (Langley, VA)



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    Systems Administrator

     

    Job ID: ATR 17584

    Job Description

    Job Title: Systems Administrator

     

    Eligibility: Candidate must possess a TS/SCI Clearance w/ a Full Scope

     

    Polygraph

    Job Description:

    Maintains an organization's computer systems' workflows and is

     

    responsible for the upkeep, configuration and reliable operation of

     

    computer systems, As a Systems Administrator, you will work closely with

     

    both on-site and remote users to coordinate site visits and upgrades,

     

    provide on-site and remote resolution support for trouble calls, and

     

    provide TIER 2/3 support of Unix/Windows workstations and servers,

     

    including Web servers, network attached storage devices, and stored data

     

    in support of business processing requirements.

    Job Duties:

    • Systems administration of desktop and server systems connected to

     

    local and wide area networks. Desktop system management responsibilities

     

    involving account monitoring, security, Operating System (OS)

     

    installation, and other local area system administration related

     

    functions.

     

    • Provide support for implementation, troubleshooting and maintenance of

     

    IT systems and management of system infrastructure and any processes

    related to these systems

    • Provide support to IT systems including day-to-day operations,

     

    monitoring and problem resolution for all of the

     

    client/server/storage/network devices, mobile devices, etc.

     

    • Provide Tier 2 and Tier 3 problem identification, diagnosis and

    resolution

    • Provide support for the escalation and communication of status to

    agency management and internal customers

    • Install/load operating system and application software

    • Isolate and resolve hardware and software problems involving the

     

    applications, the operating system, the hardware, the communications

    infrastructure, or any combination therefore

    • Troubleshoot, maintain integrity and configure network components

     

    along with implementing operating systems enhancements to improve

    reliability and performance

    • Perform software installations and upgrades to Unix/Windows operating

     

    systems and layered software packages and maintains them in accordance

     

    with established policies, procedures and service level agreements;

     

    evaluation and installation of software/hardware patches and resolution

    of software related problems associated with COTS/GOTS products

    • Create and follow procedures to maintain and manage multiple linked

     

    databases including security, data safety and integrity, disaster

     

    recovery, and bulk data import/exports.

     

    • Conduct routine and emergency maintenance of assigned data center

    equipment

    • Communicate/coordinate scheduled preventive maintenance windows with

    potentially impacted customers

    • Collaborate and contribute to the development, administration, and

    testing of backup and recovery plans

    • Ensure systems are secure to STIG guidelines by utilizing tools such

    as Retina and HBSS

    • Maintain operational, configuration, and other standard operating

    procedures (SOPs)

    • Verify system availability with existing Enterprise tools

    • Provide 24/7 mission essential support with possibility of being

     

    recalled, and required to report to work during inclement weather based

    on mission requirements

    • Core site hours of support are 0530-1800 hours

    Requirements:

    • Bachelor's Degree and 8+ years of relevant experience or an equivalent

     

    combination of education and years of experience.

     

    • Must have Security+ certification or DoD 8570 Level II equivalent

    within 90 days of hire

    • TS/SCI Clearance required and eligibility to obtain Full Scope Poly

    • UNIX, Windows, and/or Storage administration

    • Experience working with trouble reporting and tracking systems such as

    Security+

    • Ability to respond to after hour calls “provide on-call support"

    • Ability to travel 0-20% to local area sites as well as other locations

     

    with similar architecture/footprint.

     

    • Ability to prioritize and execute tasks in a high-pressure

     

    environment.

    Physical Requirements:

    The employee will need to be able to lift/move/carry equipment as

     

    necessary (max 40 pounds)

    Desired Skills:

    • Experience in the imagery intelligence domain a plus

    • Ability to create and modify scripts in multiple disciplines on

     

    Windows, Linux, and Solaris

    systems

    • Knowledge of the Customer's processes and procedures and of the

     

    Customer's production

    systems a plus

    • Ability to prioritize and execute tasks in a high-pressure

     

    environment.

     

    • Ability to function as a team member and independently

    • Prefer skills in one or more of the following: Window Server, Red Hat,

     

    IRIX, Solaris,

    Sybase, Informix, SQL, and Imagery Production Chain

    • General knowledge of database administration, network administration

     

    and possess

     

    network configuration management skills.

     

    • Must have a valid US passport

     

    US Citizenship Required

     

    First Name

    Required

    Last Name

    Required

    Email Address

    Required

    Phone Number

     

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    State/ProvinceNone

     

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