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Job Title: Technical Writer

We are seeking a practical but forward-thinking Technical Writer to join our team, specializing in the creation and maintenance of high-quality technical documentation for our slurry pumps, cyclones, and valves. One of the primary roles is developing and updating installation, operation, and maintenance manuals (IOMs) that are clear, accurate, and aligned with FLSmidth's standards.

In this role, you will collaborate closely with product development and engineering teams to ensure documentation reflects the latest product specifications and best practices. We are especially interested in candidates who bring experience with generative AI tools to streamline and enhance the technical writing and editing process.

As one of the first in the company to integrate AI into workflows, you'll be a trailblazer-pioneering new methods while navigating cybersecurity and compliance requirements. Creativity, adaptability, and a proactive mindset will be key to your success.

This Position Reports to: Daniel Harrison - Product Development Engineering Supervisor.

Initially, you will focus on learning and editing existing documentation. By the end of your first year, you will be expected to independently draft new documents and propose updates to existing ones, collaborating with engineers to finalize content. This is an on-site position - your cubicle and your role is here in our office at the heart of our 20-person Product Development team based in Tucson, AZ, working closely with engineers, designers and coordinators and just inside the door to our assembly facility.

To learn more about our pump products, visit: https://fls.com/en/equipment/slurry-pumping/mill-pumps

What you will do:

Develop, Standardize, and Maintain Technical Documentation

+ Create and modify technical documents and existing IOMs for slurry pumps, cyclones, and knifegate valves using tools including Adobe FrameMaker.

+ Apply generative AI tools to streamline writing and editing processes.

+ Trailblaze the implementation of AI tools to our current documentation processes while navigating difficult IT and cybersecurity restrictions.

+ Use Azure DevOps, GitHub, and GitBash for version control and collaboration-becoming a local expert in basic commands and workflows. This will require independence as very few others in the company use these tools.

+ Standardize documentation across product lines, including design standards and assembly instructions and maintain alignment with FLSmidth and other standards.

+ Ensure document availability via SharePoint, network drives and other platforms.

Learning Equipment and Assembly Processes

+ Gain hands-on knowledge of equipment and assembly steps.

+ Collaborate with engineers to draft and refine documentation.

+ Capture and incorporate photos of real-world assembly processes into manuals.

Oversee Translations

+ Coordinate with internal teams and vendors to manage translation quotes and timelines.

+ Explore and implement AI-powered translation tools to improve speed and reduce costs.

+ Ensure translated content meets quality and accuracy standards.

Additional Responsibilities

+ Manage document availability for employees using approved platforms like SharePoint.

+ Hands on work in the lab or assembly area will be required as part of truly learning and constantly improving your understanding of the product lines. This will help you and the technical documentation to be relevant and constantly improving. Other hands on work will be required to support other projects or roles as requested.

+ Standardize other Pump documentation.

+ Travel is not a regular part of this role but may be required from time to time as we are a global company with global assembly locations and hundreds of customers around the world.

+ Carry out additional tasks as assigned based on evolving priorities and business needs that contribute to the organizational goals.

Qualifications

+ 2-3 years of experience in technical writing or engineering documentation.

+ Proven results using AI tools for content generation and editing.

+ Ability to interpret mechanical drawings, CAD models, and engineering specifications to produce clear and accurate maintenance documentation.

+ Proven ability to translate complex technical concepts into clear, user-friendly content.

+ Strong attention to detail and ability to work independently.

Preferred Tools & Technologies

Experience with the following is a plus (but not required):

+ Copilot, Azure, GitHub, GitBash

+ Adobe FrameMaker, Microsoft SharePoint, Visio, Monday.com

+ Enovia or other ERP/PLM systems

+ Network share drives

Education

+ A degree is not required-we value experience and capability over credentials.

Physical Demands

+ Work in the office alongside the engineers allowing you to walk out the door to where we assemble the pumps cyclones and valves.

+ Primarily desk-based with 5-20% walking or standing.

+ Occasional lifting of up to 27 pounds.

+ Reasonable accommodations will be made as needed.

Application Timeline

We aim to complete interviews by July 31 and extend an offer shortly thereafter. Apply early to ensure consideration.

About FLSmidth

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries - for more information please visit https://fls.com/en/company/careers

We have a 9/80 schedule allowing you to have every other friday off as a nice benefit.