"Alerted.org

Date Posted:

2025-07-21

Country:

United States of America

Location:

TX234: Richardson 1717 CityLine 1717 East CityLine Drive Building C17, Richardson, TX, 75082 USA

Position Role Type:

Hybrid

Security Clearance:

None/Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The following position is to join our **RTX Enterprise Services** team:

RTX has a rare opportunity for a **Sr. Manager, Enterprise Services Customs Operations (ESCO).** You will report directly to the Assoc. Director of ESCO within RTX’s Enterprise Services organization and provide organizational leadership to a team of customs professionals & managers.

The **Sr. Manager,** **ESCO** role is both exciting & challenging. This position will be a key member of the ESCO leadership team and will not only be a focal point for internal stakeholders but will also engage collaboratively with Global Trade and Customs leaders across RTX Business Units. You will lead the team responsible for operational controls & regulatory management, ensuring ESCO’s compliant and efficient import and export Customs filings and optimization of duty mitigation strategies.

What You Will Do

+ Ensuring compliance with global trade / customs laws, policies and procedures (both internal and government requirements), and service level agreements

+ Driving continuous improvement of customs processes based on deep dive metrics analytics & changing Global Trade regulations

+ Engaging and collaborating with leaders across RTX on key Global Trade & Customs initiatives, including enhancing duty mitigation strategies

+ Leading operationalization of duty mitigation strategies

+ Leading & growing the Global Customs Liaison program (customer facing outreach program)

+ Providing operational oversight of pre & post quality audit support, and customs entry value reconciliation program

+ Supporting development of & implementation of automation and functional standard work

+ Representing ESCO on various Corporate Customs & Global Trade steering committees & councils

+ Managing operations quarterly business reviews with stakeholders and brokers

+ Furthering a culture of high performance and innovation, to attract, develop and retain top talent, and achieve business objectives

+ Providing support and mentorship to Customs professionals across the organization

Qualifications You Must Have

+ Licensed Customs Broker

+ A Bachelor’s Degree and minimum 10 years prior relevant experience in U.S. Customs, or an advanced degree in a related field and minimum 7 years experience

+ Experience supervising people onsite and in hybrid and remote environments

+ Strong working knowledge of U.S. and International Government Global Trade / Customs laws and regulations, policies, processes, and programs, including customs filings and reconciliations, Free Trade Agreements, Customs Trade Partnership Against Terrorism, U.S. Customs & Boarder Protection, Foreign Trade Zones, Duty Drawback, and Harmonized Tarriff Schedules

Qualifications We Prefer

+ Strong leadership and interpersonal skills, specifically related to leading teams and motivating, coaching and developing employees

+ An advanced degree in Customs law or an MBA are strongly preferred

+ Global Trade and Customs experience in the manufacturing industry working for a U.S. DoD contractor highly preferred

+ Proven ability to act as a change agent

+ Demonstrated experience in developing and managing KPIs, leading process improvements and creating effective and meaningful communications

+ Data driven approach with significant experience using metrics to drive performance

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

**Work Location:** This is a **hybrid** role, eligible candidates must reside within commuting distance from **Richardson, TX or Tucson, AZ** .

Relocation Eligible: No

Please consider the following role type definition as you apply for this role:

**Hybrid:** Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._

Privacy Policy and Terms:

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.