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Job Summary

The Supervisor, Emergency Department is responsible for supervising and coordinating nursing care within the Emergency Department, ensuring optimal patient flow, quality care, and adherence to policies and procedures. This role serves as a clinical resource, providing professional leadership and operational coordination to support the department's mission and vision. The Supervisor works collaboratively with staff and leadership to enhance patient outcomes, staff engagement, and operational efficiency.

Essential Functions

+ Supervises and evaluates nursing care delivery in the Emergency Department, ensuring adherence to the nursing process, medical care plans, and departmental policies.

+ Supports onboarding, leadership development, and training programs for department staff, assisting managers and directors with in-service education on relevant topics.

+ Monitors patient flow, turn-around-times, and staff performance to identify and implement process improvements that reduce delays and enhance care delivery.

+ Performs regular rounding on patients and staff in the Emergency Department to address concerns, provide support, and ensure high standards of care.

+ Identifies and addresses staffing needs for oncoming shifts, taking proactive steps to secure adequate coverage and maintain continuity of care.

+ Acts as a clinical resource for staff, providing guidance and support for complex patient care situations.

+ Reports problems or issues encountered during the shift to the appropriate Manager, Director, or Administrator on Call in a timely and accurate manner.

+ Assists department leadership with program development, event planning, and other initiatives to support team engagement and departmental goals.

+ Prioritizes data collection and documentation activities based on patient condition and departmental priorities, ensuring compliance with policies and procedures.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

Qualifications

+ Associate Degree in Nursing required

+ Bachelor's Degree in Nursing preferred

+ 2-4 years of clinical nursing experience in emergency care required

+ 0-1 years of previous leadership or supervisory experience required

Knowledge, Skills and Abilities

+ Strong clinical knowledge of emergency nursing practices and workflows.

+ Effective leadership and interpersonal skills to engage, mentor, and guide nursing staff.

+ Ability to analyze and improve patient flow and operational processes.

+ Proficiency in managing staffing and resource allocation to meet departmental needs.

+ Strong communication skills to collaborate with interdisciplinary teams and resolve conflicts effectively.

+ Knowledge of regulatory and accreditation standards applicable to emergency services.

Licenses and Certifications

+ RN - Registered Nurse - State Licensure and/or Compact State Licensure required

+ BCLS - Basic Life Support required

+ ACLS - Advanced Cardiac Life Support required

+ PALS - Pediatric Advanced Life Support preferred

+ CEN - Certified Emergency Room Nurse preferred

+ TNCC - Trauma Nursing Core Course preferred

+ ENPC - Emergency Nursing Pediatric Certification preferred

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.